Contact Netflix Customer Service
Netflix Phone Numbers and Emails
Toll-Free Number:
-
(888) 638-3549
Customer Service:
-
(888) 838-4366Shop
-
(866) 579-7172USA
-
(866) 579-7115USA
Netflix Emails:
Customer Service
App, Shop
General Info
Shop
Headquarters
Board of Directors
Contact Information
Netflix Website:
Netflix Help Center:
Corporate Office Address:
Netflix, Inc.
121 Albright Way
Los Gatos,
California
95032
United States
Other Info (opening hours):
Other Locations:
Netflix Services Canada ULC
1200 Waterfront Centre, 200 Burrard St.
Vancouver, BC V7X 1T2, Canada
Netflix Services UK Limited
30 Berners, London, W1T 3LR
United Kingdom
Netflix Australia Pty Ltd.
Level 19, 181 William St.
Melbourne, VIC 3000
Australia
How Good is Netflix's Customer Service?
Summary of Netflix Customer Service Calls
140K
TOTAL
CALLS
CALLS
05:41
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Netflix?
Payments and Charges Question:
- “Issue with the payment”
- “Double charged”
- “Regarding a payment”
Account Question:
- “Having problems with my netflix password”
- “It's saying that my Netflix isn't part of the account”
- “Login”
Activation/ Cancellation Question:
- “Cancelation”
- “Can't cancel my account”
- “Cancelar mi cuenta”
Product/ Service Question:
- “Trouble connecting”
- “Can not access my accouny”
- “Not working”
Request for Information Question:
- “Tech support”
- “I received text message about my account”
- “Questions account”
Staff Question:
- “My sErvice”
- “Service cut off”
- “No service”
Cards Question:
- “Need to change credit card info”
- “Change card”
- “Needed to remove a credit card”
Return/ Replace Question:
- “I'm trying to change my password and it's not working it says they don't match”
- “Demand of return fee”
- “Change my plan”
Refund Question:
- “Refund”
- “Refund my funds”
- “Money back in my account”
Shipping and Delivery Question:
- “Cambiar mi num de tarjeta del pago”
- “Not coming through”
- “Para cambiar tarjeta de pago”
Employment Question:
- “Error code nw-2-5”
- “Resolve an error code NW-2-5”
- “Nw25”
Website/ Application Question:
- “Multiple sites”
- “Cannot use Netflix site even though I am paying for it.”
- “Application”
Other Question:
- “Netflix won't exit”
- “Nesesito ayuda para cambiar mi número y mi correo”
- “I am a new customer”
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