Netflix
Reviews and Complaints
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Verified Reviewer |
Fort Wayne, Indiana
Updated payment still can't watch
Inundated my payment and I still can't watch Netflix. I would like to know why I can't watch Netflix after I made a payment.
Preferred solution: Apology
Canton, New York
A good Netflix card did not work said it was not valid
put card on account did not take it said it was not valid and it was.finally took it let people call and talk to a human being on the phone not computer converse over the phone It is so dehumanizing having to talk to someone through a computer, I am 73 years old not a computer person love the phone
User's recommendation: conversing on phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get connected on TV
Nothing has happened. I can get Netflix on my phone but not on the TV. I need to get Netflix on my TV.
Preferred solution: Netflix working on the TV
Suwanee, Georgia
Can’t download movies
Call didnt go through so we didnt get to the issue. We cannot download any movies and I need help.
Apparently, I need to write 100 characters so hopefully this puts me over the minimum number necessary.
- Great movies
Preferred solution: My Netflix’s account fixed.
Derry, New Hampshire
Trying to figure out what constitutes a "household ".
What is a household?Our daughter has been part of our Netflix household for many years is now on a new network. And yet she has a profile in our account.
User's recommendation: Call Netflix and speak to someone. Trying to figure it out online, on a site like "pissedcustomer.com" is a waste of time.
Chicago, Illinois
Poor phone call connection
No sound on the other end. When I called, it said it would answer me in 5 seconds.
Two minutes later, nobody answers. I still have my original question about the subscription.
Cleveland, Ohio
Changing billing info
No one was very helpful. They told me I had to buy a f
Gift card to pay my bill. I don't know how to this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issue
June July August
Charged 23.99
Should be only one time charge
Then 7.00
After first month charge should be a little over 7$
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
need tospeak with live agent or cancel my plan I cannot log on to netflix and I need live representative
Preferred solution: Live agent
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Verified ReviewerMake a payment /billing
The visa I was using had to be shut down do to fraud and Id like to get Netflix again.they stopped the account
Preferred solution: Reinstate my Netflix account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNetflix Inquiry
The representative was knowledgeable, creative, courteous, and polite. She answered all questions and made great suggestions.
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Verified ReviewerI’ve canceled Netflix last year and y’all are still taking money out of my account
Ive canceled my Netflix last year of July 2024 and yall are still taking money out of my account I would like a phone call back at 336-944-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment
Live agent. Make payment.
I cannot see change payment method. Call me at 510-453-****.
Roy Elizondo. Thanks.
Preferred solution: Make payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to talk to a customer service representative please
I talk to someone and they solved my problem they was very respectful you guys have a good day bye-bye
User's recommendation: Was. Good morning
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI hate this
The only thing I would say on the news is that you have to have your license to work in healthcare for the elderly or you have a job and youre it gbkkkfssdhukxchnfvvhgjdjgghnjlmgfcfbjjujkv mailed truyujjkjdfghjjjkkjhbhhhjjjjkkjkknkjkmmmmbbhnjmmm
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I had the same thing happen I cancelled my Netflix account but they continued to charge me and I call them to get my money back for the 5 months charge. First associate said I would be refunded and then I only received 3 refund credits so I called again but that agent said I could only be refunded for 3 of the months. I believe they need to be sued and maybe they will stop doing illegal things.