Maryann H Mgg

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Verified Reviewer

My Netflix is not working. It says I have to sign in.

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I have been paying for Netflix for several years and all of a sudden its telling me that I need to sign in again on my own account. Not sure whats going on.
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Preferred solution: I want my Netflix to work because I’m paying for it

Florah O

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Verified Reviewer

Charging me too much

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Poor service, charging too much for the service. Difficult to reach on the phone. No communication without he company.
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Loss:
$100

Preferred solution: Price reduction

Teddy w S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Fremont, Indiana

To cancel my prescription I have moved back to rate

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Netflix - To cancel my prescription I have moved back to rate
Netflix - To cancel my prescription I have moved back to rate - Image 2
I have moved out where it was at and I'm not paying for everybody else so I'd like to have it canceled please today I'm moving out of state and I don't want everybody else to have it so I need it gone stopped canceled and they need to know how much I owe
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Judy H Kgf

Payment inquir & connection issue

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Payment details & I have been disconnected I need to speak to someone about the account payment and I am not the customer; however, my service has been suspended.
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Pros:
  • Great if it works
Cons:
  • Service

Preferred solution: Service

User's recommendation: Good luck

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Clovis, California

*** company, cancels good shows.

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Netflix - *** company, cancels good shows.
They canceled too many of the shows I like and keep too many *** shows. Time for a switch. Resident Evil was one of the shows that attacked me to Netflix. Lucifer was another, they did stick it out for 6 sessions on that one, but just didn't round it out with a 7th session. They are also getting ready to "radio edit" The Witcher by losing Henry Cavill.
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User's recommendation: If you subscribe for a Netflix show, don't bother they will cancel it

Alan S Btx

Dissatisfied with billing procedure and lack of courtesy customer service for unhappy long time customer

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Needed to add a second location to existing long term account. Needed to double upgrade memberships level to do this. Double jump in price when one upgraded price would have been fair. No customer courtesy after explaining situation to customer care agent no flexibility. Unfair and actually wrong.
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Preferred solution: Price reduction

User's recommendation: Know what you are doing and buying when upgrading service contract

Tammy S Sdc

Just taking a survey.

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Netflix - Just taking a survey.
Its just do not use this card again for payments. And I have really nothing else to say.I should be able to do this. Very much mad I have to write all this.
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Preferred solution: Deliver product or service ordered

User's recommendation: Remove your card number after you make a payment.

Thomas P Mkx

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Verified Reviewer

Make a payment

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I get payed once a month on the 3rd unless it falls on a weekend or holiday. So when I got payed to day I called to make a payment thr person I talked to said they (netflix) couldn't except my payment until the 15th the due date. They said they would send an email to where I could change my due date to the 3rd. This is the first time a company wouldn't take my payment early. To me that is the most ridiculous thing I've ever heard of.
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Preferred solution: To be able to pay my bill on the first of the month

User's recommendation: If someone wants to pay their bill early let pay it damn

Lucca Pql

Payment

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Payment declined but a customer service representative stayed on the phone with me and patiently walked me through it!
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User's recommendation: Call them if you’re struggling! They’re a huge help and it’s actually a human being!!

Darris L Dkp

My other two TV’s are not hooked up to Netflix!

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I dont know that is why I am contacting you, why do you need 100 symbols??? !!! !!!Happy!!!t!!! I need a live person who can speak English and understands what I need done.
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Pros:
  • Ent
  • Ad free

Preferred solution: Full refund

Ervey Tdj

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Verified Reviewer

Account issues

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You guys are automatically billing me $24.95 per month but my other viewers on my account still cannot access Netflix I wanna know whats going on
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Ilka Abz

Need to change my Mastercard number you have on file called but was told I had to do it on line I don't know how to recover the email address you have on file so if I don't do that how do you think

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Customer service would not do it over phone but wanted me to learn how to use my phone in order to update my info. I understand if I were trying to get info but I am trying to make sure you have correct info on file so you can take it out of my account. You don't have current phone,email or my new cred
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Loss:
$1000
Pros:
  • I have limited income and knowledge of the internet
Cons:
  • There is nobody around to take care of problems

Preferred solution: Help over phone at 317-284-4893

User's recommendation: Don't expect to talk to a person let alone one that grown up on using the net and expects.that the world has

Jimmy E Xtm

Add househokd

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I should t have to pay a Eritreaember when I already pay for 4 devices. I or anyone I wish should be allowed to watch as long as we dont exceed the 4 that Im paying for.
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Preferred solution: Price reduction

User's recommendation: Look elsewhere you don’t get what your paying for

Betsy C Wev

Cancel my prescription

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I cant even use it at my girlfriends house or my daughters house for my grandkids. I dont want it anymore.
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Loss:
$1657
Pros:
  • Cancel
Cons:
  • Cancel

Preferred solution: Full refund

Anonymous
map-marker Reseda, California

When I try to get NetflIc is shows Exiting on my tv

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try to get a hold of customer service they asked me if problem was fixed and i said no they disconnectrd me
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