Netflix
Reviews and Complaints

First off, "IHATSTUPIDCONSUMERS", apparently you sit at home with no job and come on here all day just to flame people. You obviously didn't read the post.

They did NOT specify, at all, anywhere in the movie description, which service you had to get to obtain the movie but that just shows that you're the ***.

But for both you and Dave, if you think this has anything to do with money, you're both retarded. It's about ethics.

Netflix doubles their monthly prices by splitting into 2 services thus screwing over their original customers (bad ethics in case you didn't know what that meant) and my point is that they have not improved their lousy business practices with false advertising (another bad thing). I have cancelled my trial subscription but if you want to continue to play dumb consumer and stay with that company, be my guest.

I have enjoyed netflix for 3 years. Granted some of the movies are old but they also have new movies as well.

If you are not happy with the servicer just cancel during the free trial and you will owe nothing. Stop acting like a baby.

If you do not like it leave. That does not require complaining.

My daughter had it and when I would go and spend the weekend with her her TV time was the most borne I have ever encountered. The movies she had listed I could watch were old and ...umm old.

I didnt like the whole thing at all and thought that even if cable is higher it was well worth it. Unless your hardly home ..its not anything to clap about.

Its the most useless thing i have ever seen. Ill stick to cable and my over 200 channels and acutally good shows to watch.

you're dumb. the movie technically was in their inventory as you call it but you're one of those people that see something but don't bother to read anything other than the title or price of something.

you don't bother to read the small or big print. they weren't trying to trick you and your dumb wife because it's not like they stalked your house to find out your wife's favorites movies and then said "let's put this movie on Netflix but let it only be on DVD" grow up and learn to read next time. besides, it was a free trial. you act as if they charged you a huge fee.

it's like 8 bucks a month for unlimited streaming of movies.

it's a good deal at first until you realize they rarely update their movies which is full of unheard movies as well as ones that are constantly shown on TV. that's my only complaint about Netflix.

We have been with NetFlix for many years now and love it. As with online companies like Amazon.com, NetFlix is very well organized and operated.

I am always impressed at how well they do the job they do. However, as with anything, sometimes mistakes happen. That's life. Why don't you try Blockbuster online?

I think they are still in business. You won't like it, but what the heck, eh? Amazon.com now has streaming video. Try that.

It is probably good, as it comes from Amazon.

The only problem I have with Netflix is they are now apparently cutting costs by not buying as many DVDs---the wait times for many are going up. But, it is still a bargain.

If they did not say they received the money dispute it through the bank as an unathorize charge and they will charge it back. When you become an adult you have to learn how to handle your own problems.

Complaining gets you nowhere as only a fool would take advise from a stranger on a message board and not join up based on your comments. Be very careful about saying someone is ripping you off.

It could come back and *** you. Yes in life you are going to run into dishonest people who just have to know how to handle it.

I quite those people months ago, when they jacked up their prices on everyone. I've gone with Blockbuster and am pretty satisfied with their service and price.

Good sized library. The only problem is that mail takes an extra day since it has to go farther than it did with Netflix.

But I was glad I at least had a choice. They're getting to be fewer and fewer.

Except he/she is not the only one. My entire family thinks NetFlix has gone down the drain ever since the price hike and lost starz.

The fact that their commercials are so... retro only goes to show how desperate times are for them. They lost 800k customers in a span of like 2 months when all this went down. So yes...

after 800k subs drop your business, with thousands more threatening to do so, and your stock dropping by 35%...

im more than certain theyre losing sleep. Theres just too many movies, new and old, that have been removed from "streaming." The word of mouth used to be a popular vote for Netflix, and now I cant find a single Netflix customer who thinks its a good service.

I have never run out of anything to watch on Netflix. I am sure they are not going to be able to sleep knowing you cancelled.

i just got wrongly charged also. I will write up a review with more details after a good attempt to get it straightened out, if it doesn't.

I was not supposed to be charged for a free month until April something and yet they billed me as of March 17th for the first month which was supposed to start April 18. Customer service either lied to me

or they are running a scam so watch your charges everyone. I even had a second rep that confirmed the date of first charge being in April. Notice on the site that they have no email for "contact us" for any assistance or billing problem or any problem... so you can put dialogues in writing for evidence what you said and were told...they only have a phone number on the site for any help you need to resolve something. That alone speaks volumes as to their trustability.

or respectability, honesty. As for the comments from David....to criticize someone for attempting to correct an erroring in billing no matter whether or not they are up to your standards of handling their affairs and accounts monthly as you claim to...A charge for something the customer did NOT use and did not agree to, and the way they justify it...is NOT ACCEPTABLE even if it is 4 MONTHS OR MORE BEFORE HE NOTICED THE CHARGE...HE OR SHE IS RIGHTFULLY DUE A REFUND AND THAT IS NOT HIS OR HER PROBLEM JUST BECAUSE YOU THINK SO...NOR IS HE/SHE crying like a little girl...not at all...he/she just informed us of the details of their actions and did so quite responsibly and maturely and i am grateful that was done and wise on his/her part to withdraw all bank info and do more than that...i encourage you, anonymous to go to authorities...better business to start AND IF YOU WANT TO JOIN EFFORTS AND PERHAPS MORE SUPPORT WITH ANY OTHERS OUT THERE HAVING SIMILAR EXPERIENCES PLEASE FEEL FREE TO CONTACT ME (lancasterm@***.com ) AND PUT ABOUT NETFLIX IN SUBJECT LINE. this kind of action on their part is stealing and needs to be made public and stopped, no matter how many "satisfied customers" disagree or criticize.... they will til the day it happens to them and watch how loud they "cry". We are not crying victims we are taking responsibility, informing others and taking actions to rectify an error that SHOULD be corrected...and should have been so done already and gladly.

I look at my bank statements every month. If you do not know how to handle your own affairs then you need to find someone who does.

If you let them know of the error the first month it posts to your account they are more then willing to refund you the money. If you wait 3 or more months before letting them know there is a mistake that is your problem. They are a subscription service that bills if you use it or not. They won't refund you 4 or 5 months or everyone will be using it and when they get tired of Netflix will call and want a refund.

No one is ripping you off so quit crying like a little girl and take care of your business and stop trying to blame Netflix. I have been very happy with them.

Oh they're going broke.... especially if they don't have any new releases and no good movies....

the customer always comes first and most of us use this as a great way to avoid going out and renting a good movie, instead we stay in and find something good. With *** selection and price hikes, I don't see how they will survive.

they're are too many sites to download from along with other companies that stream video... After Stars left Netflix in Feb, so did I

I have no problem sorting and serching for my movies. If you are unhappy leave but I assure you Netflix is not going broke and I find nothing wrong with their system. Just because you are not smart enough to find you way around the site do not blame that on Netflix.

I have never been unhappy with Netflix and Have always found the movies I want to see. If a movie gets to the top of my list and it is not available they will send the next available movie and send the one they missed as soon as it becomes available.

I do not start crying and complaining that Netflx is no good and are ripping me off. They are not crooked and you get what you pay for.

No one made you sign up for Netflix so if you are unhappy then leave. It is very simple to cancel your account.

My, how you love to complain. Perhaps you should try Blockbuster online.

Netflix is attempting to save money by not buying as many DVD---witness all the "short wait, long wait", etc we now see on our Queues. But, overall, they are very organized and represent a good value for what you get. I do not stream but get two DVDs at a time.

Except for the wait times on rather ordinary DVDs, I have few complaints. No one is forcing you to join Netflix, you know.

Our problem with Netflix is with the streaming itself. Last night we tried to watch a movie, but got a message saying Netflix was having trouble with it and to try another one.

We tried another one but it had to rebuffer during the stream and it took a long time. Tonight was a repeat - first told to select another movie and then rebuffering - only this time it never completed rebuffering so we are left off in the middle of the movie!

I have never had a problem finding movies to watch. Yes the new movies are on DVD only.

That is why I have both. Starz play was not discontinued by Netflix but by Starz who did not want you to watch their offerings without being a subscriber to Staz.

All of the Starz content is stremed on the Starz website provided your provider has signed up and you are a subscriber of Starz. So if you want to get mad at anyone then get mad at Starz because they feel that they can get more if they force you to subscribe to Starz.

you can now add four extra streams to your account for an extra charge. quit complaining.

This is stuped. I have to cancel this ***

You left your hundred something dollar a month cable bill for Netflix which is $7.99 a month to gain unlimited access to titles (seems people don't understand what the term unlimited streaming means). Great!

Need more streams? No problem Open a second account and you will have more, that's $15.98 a month. What you don't understand is that Netflix uses the internet to stream content to your house, and that internet cost's money. An HD stream requires at least 5Mbps down connection speed active at all times, but that is for ONE device.

Two devices? 10 Mbps+. How many people have less than 10Mbps but want to stream 3 or more devices in HD? Quite a few, so what would end up happening is buffering, on all devices.

Here is a little math for you, 5 Mbps per device per household, let's say 1 device per household/account. So 30 million people multiplied 5Mbps would be? 150,000,000 mbps on average Bandwidth used for all Netflix Members? This isn't including the households who have multiplied accounts (such as mine).

So you want 20-30Mbps of that to be just for your household, all for the low price of $7.99?

If Netflix didn't have to pay for an internet connection like everyone else, you may get your wish. In the meantime, wait for the 4-streams plan.

*** with that ***. A $7.99 membershp should be plenty of money for Netflix considering the amount of money they make from running all the video stores out of business, if they are going to try and monopolize the *** industry they better at least try to give us a good experience.

I am also mad about this, and it is not greedy at all. I have 3 children that all watch Netflix, up until recently we never had this problem but yesterday they all was trying to watch Netflix and that's when we found out about he cap on our "umlimited" subscription.. once there is another solution I will be leaving Netflix forever..

You pay a low price for what you get. At one time they only allowed you to stream from only device at a time.

Geez people are greedy and ungrateful these days.

Why not pick up a book instead? Send your kids outside or to the library, do something other than depend on technology for entertainment.

It's not greedy we pay for this stuff I can understand if it was free but we pay every month there's nothing greedy about it.

If anybody here read the Terms of Use, you would clearly see, that in the terms that YOU agreed to, that it says ( i have copy and pasted this directly from the terms) "YOU MAY INSTANTLY WATCH ON UP TO SIX UNIQUE AUTHORIZED NETFLIX READY DEVICES. YOU WILL BE ALLOWED TO INSTANTLY WATCH SIMULTANEOUSLY ON TWO SUCH DEVICES AT ANY GIVEN TIME"

Now, the common response to this is, "who reads the terms of use anyways?.." Fair statement. But if youre going to join an online service, put your credit card on file, and have a certain high expectation of what you should receive, then perhaps reading the terms of use would be in your best interest.

Perhaps greedy was the wrong word, but there is no denying that youre getting what you pay for with this service. Nobody is twisting your arm to stay. Generally, if youre not satisfied with something, you dont continue using it, especially if youre paying for it. May as well toss your money out the window and hope for the best.

As mentioned by a poster previously, understandably its nice to have technology to entertain our children, but in the end im sure kids are able to entertain themselves with something other than a mindless tv/movie program.

It's crazy that Netflix only allows 2 devices to stream simultaneously. We pay for Netflix so it should allow more just like with cable you can surf the web, talk on the phone, and watch multiple tvs at the same time.

It upsets me since my house is full of people. :(

I have been happy with Netflix. The new movies not being on streaming is not Netflix but the owner of the movies.

They decide what can be streamed and what cannot be streamed.

I have always been able to get new releases on DVD. If you are so unhappy then cancel.

I am happy with Netflix. I always find something to watch.

No one is making you get Netflix so if you are so unhappy then cancel and use Redbox. But don't come crying here when they say you did not return a disk when you did and they charge you for it.

I guess for you David from Atlanta... a company can take cold advantage of the irresponsible??

javascript:ac_smilie(':upset') The business gets a free pass on responsibility??

You sound like you have stock in Netflix... javascript:ac_smilie(':(') Best wishes with your scam!!

They did the same for me. I had a account long back associated with paypal which I canceled.AFter few months, I have opened other account with other Credit card.

After few months I have figured out that they were charging me on both accounts.

When I have asked them, they simply gave me back one months money and that's their policy.

NefliX sucks.... they steal money and they know it.

See Netflix' Representitive (David) response below..

This is the service you can expect from netflix.

It is your fault for not keeping up with what is being charged to your credit card. Don't blame Netflix but blame yourself for not looking at your statement.

People these days never want to be responsible for their own actions.

You just learned an expensive lesson.

Suck it up and next time keep up with what is being charged on your credit card. I do.

:( I am really mad, they sent me a notice to renew my credit card, weird since it was not close to expirtation date. Go into my acct.

to ck it out. They continue to send emails you must renew your credit card but my acct. shows it is up to date and fine. Finally I give them my other CC and find out they were blling me for a yr and a half sinc Nov 2010 for that streaming which I never used and only noticed when I put my acct.

on hold took 3 months to find out I have 2 accts with the same email addy but I can't see it online when I see my acct. they say they can see the other credit charges but I can't see it. I only see my old CC charges the other charges are in a mystery acct.

at $16.60 for 18 mos. STOLEN from me they will refund only 3 mos What a Scheme