Christine k Bim

Why am i charged twice a month

Stop charging me twice a month and refund Me the double charge And how long have done this for months or years
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Loss:
$300
Pros:
  • I like netflix
Cons:
  • Not able to connect netflix

Preferred solution: Full refund

Beverly R Zaq

Pause my account

I need to pause my account Im traveling and not able to watch Netflix so wanting to stop being charge until after April
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Preferred solution: Stop charging my account until after April I’m traveling and not able watch Netflix

Anonymous
map-marker Elmhurst, Illinois

Cancel account of deceased

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In order to receive help I was told to use a credit card to pay $5 to have someone actually help me.
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User's recommendation: Be ready for major frustration.

Tosha E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bill payments are too high

My bill is high what happened this is not right Ive noticed Im paying over the amount monthly I need someone to explain the payments as soon as possible
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Loss:
$200

Preferred solution: Full refund

Janet C Kaa
map-marker Greensboro, North Carolina

About a year for 2.00. Is it scam?

I have my mail on cell phone. On mail there was a Netflix package saying that I have a $2.00 year subscription.
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Tanya M Heh

Have an issue I am now covered by T-Mobile and Netflix comes with T-Mobile I have had for 3 months

Netflix has been charging my account for last 3 months. I am covered under T-Mobile. Now I cant watch on my tv
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Loss:
$30
Pros:
  • I have netflix through tmobile
Shanie Kru

Email from”Netflix”. - account expiring

Im on auto pay - Why am I getting emails from Netflix stating account expiring??? Is this a bogus email from Netflix? Sender appears to be meganrampling575@***.com
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Preferred solution: An answer to my question

Anonymous
map-marker Bryn Mawr, Pennsylvania

Unable to speak with a live agent regarding technical issues

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Described above & is my core complaint One should have access to a real person without going through dozens of prompts
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User's recommendation: Cancel Netflix

Anonymous
map-marker Bellevue, Washington

Need to change address

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He gave me a web site to change my address I moved from one state to another. And everything time I go on I need a code.
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User's recommendation: Have the tech be able to change it for you

Resolved
Akiya Gsz
map-marker Whitehorse, Yukon

Resolved: Need help with my account details

It is very important to be able to talk to a human in real time. He was able to hep. Otherwise I would have canceled my account. Thanks
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Carshmark B

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Verified Reviewer

Cant get anyone

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I am logged out of an account that i want to cancle n cant get in or any costumer service represenative
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Loss:
$8
Pros:
  • Great movies and shows
Cons:
  • No costumer service

Preferred solution: The account that i had created at 1st cancelled n no more charges to come from my account

User's recommendation: Do not sign up

Anonymous
map-marker Kafr Ad Dawwar, Al Buhayrah

Payment is not processing

I'm trying to reactivate my account and a message appears with that a problem of payment method ... what shall I do?
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Anonymous
map-marker Caledonia, Michigan

Connecting problem

Sue and I are on your 22,99 plan we both had access to it now hers doesnt work Sue and I are married we have a cottage and a home 25 miles apart we are considered Mr and Mrs Jake Stuive I can e mail it to you if youd like we are retired on ssi income im a veteran your plan not very fair as we are on a fixed income and we are Not sharing please. Advise thanks pissed consumer team
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Kassius Vxr
map-marker Dry Branch, Georgia

Netflix - Review in Media category from Dry Branch, Georgia

I am from Illinois. I have Netflix at home and on my phone. I am in Mesa Arizona. I bought an attachment to stream my Netflix from my phone to my TV and its not working. Can you help me start it up?
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Anthony P Qrs

Can not watch

Can not watch , really one hundred syllablesyou are keeping me from watching at prime time because I have watched too many episodes.
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Preferred solution: Full refund

User's recommendation: Do not subscribe

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