New Reviewer

Takes FOREVER to get a new movie!!!

I have the 3 at a time plan ( not really!) unless I want old movies I have already seen 3 times I have to wait FOREVER! Seriously, 4 weeks or more! I have 15 on my list right now, NONE are available and nothing was sent to me even tho I returned all 3 I had. I am SO BUMMED the Hollywood Video Store by my house went under (probably due to netflix!) They ALWAYS had my movies NEW movies. So unless you want to grow mold in your *** or can watch everything instantly (we cant here in the rural country - not high enough connection possible) I would PASS!@! Weeks on end I wait for my #1 pick thrugh 12! Helooo where are the MOVIES in my MOVIE subscription?
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5 comments
#274134

There is like a 30 day delay for new releases through Netflix - it's insane. For example, Harry Potter and Country Strong are both on DVDway.

#254431

I noticed that the TV show Big Love had a scheduled release date of 2/2011 but now is "unknown" release date. Netflix is getting shoddier and shoddier.

I went from 3 at a time (since the first year they started) but in 2011 I had to start changing because they are no longer as good as they once were. am about to go streaming only for a while. I find that they aren't getting as many dvds and the ones they have are often in bad shape. Slow to get to me to and I am in a major city.

Looking for something new and better. Netflix is almost over for me.

#253890

:( I agree with you. The new releases are rarely available (short wait, long wait, etc) and you wind up with some older movie from your *** that you really could watch on cable. I WISH THEY WOULD STOCK MORE NEW RELEASES!

#246136

I call BS on this one. They've always been very prompt for me. I've had Netflix for many years now.

#246131

:roll seriously, like I have had it in my Q for 4months even wehn release date is unknown, yetc still can't get it sent to me before I see the DVD on discounted sale at the grocery sotre check out line!!!!

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ID
#220538 Review #220538 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

Netflix

i have netflix and thay say 17000 movies to watch instanly and let me tell u that the movies thay have kinda suck and if thay do have something good u have to wait that kinda sucks a movie that came out in 2003 and on tv now u still need a dvd come on netflix get with the program so all i ask is plase stop haveing us waste our money on movies we seen 100000**** times and u raise the price one dollar for what ? whom ever reads this and aggrees repost and maybe we can get some changes made
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2 comments
#246243

dam how much is netflix paying u? cause ive had netflix for about 2 months and im disapointed tht they tease you with only having the first season of a show and when u go to begin season 2 it is dvd only..

thats a bummer.. i dont like ordering dvds and waiting for them id pay th extra 2 dollars for the dvd only stuff if thats what theyre fishing for..

#245209

Anonymous - that sounds so *** impersonal. Lets start with,

Dude, what a downer man. I've used Netflix for 5+ years, seen many changes. I'v have been nothing but impressed.

Older material? Yes it is. Newer material? That would be nice too but common man - 17000+ titles and you've found a few that you've watched a billion times.

Seems as though your a bit too particular my anonymous dude friend.

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ID
#220138 Review #220138 is a subjective opinion of poster.
Location
Dallas, Texas
Product
Netflix Tv Show
New Reviewer

Netflix wii selection pathetic

I have been a netflix subscriber for a number of years. I've always loved my netflix but lately that is changing. I've especially enjoyed the movies they have suggested since I end up seeing great movies I would have never run across. Their suggestions for me are usually pretty accurate and I enjoy seeing what they will suggest next. In the past year I haven't watched many dvds but watched using streaming on my pc. Last fall I decided to move entirely to streaming on my pc even though the selection isn't great. I've found they mainly suggest older movies and newer movies must be searched for. For Xmas we began using the wii to watch movies. I've missed watching movies on my larger tv since I had been watching on my pc. I am very irritated in the offerings of the wii. Many, many of the movies they suggest have been rated 1 or 2 stars. I don't even want to know about all the *** movies they suggest - but they fill the screen with totally horrible suggestions plus there aren't many listed to begin with. To make watching bearable I have loaded up my que so I can select some movies quickly on the wii screen --- otherwise I have to go to my pc and use the suggestions screens there. Funny how using the pc they rarely suggestion something below 2 stars yet on the wii for some categories it was very common. So anyways I find a movie I want to watch using netflix on my pc & then on my wii I have to do a search to bring up the movie. How irritating! The wii should have the same suggestions as the pc suggestions but they are vastly different.
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ID
#219875 Review #219875 is a subjective opinion of poster.
Location
Dallas, Texas

Foreign Language Films

What iliterate genuis at NetFlix decided to lump all foreign language films into one single category, with no way to search among them by language or country??? This makes no sense at all. It is now impossible to find any country's films without going through all the foreign films. I guess in their minds foreign films, regardless of origin, are all as fungible as action films or comedies. Also, they seem to have fewer and fewer new foreign films in their selections. Netflix used to be the best source for foreign films. And why is it not possioble to contact NetFlix "Customer Service" by e-mail??
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10 comments
#1244688

I agree. I am frustrated by reading the movie/show information, choosing it only to find out it is in another language.

I don't mind watching a subtitled movie. I would appreciate knowing ahead of time.

I would save time and frustrations. Also, give us an email Netflix

#1097671

I call them to complain about such things. If you go into My Account on the website, there is a contact them button.

It will bring up the phone number and there will be reference number at the bottom of the page you enter that identifies you by account when you call.

I have noticed changes after complaining before. Try it.

#902070

I did manage by accident to find argentinian films on one url

http://dvd.netflix.com/SubGenre?sgid=2358&fcld=true&pgid=2621

If we knew the country codes, maybe we could search by country.

#799125

the selection stinks because they probably don't get many fews since people like us get fed up trying to sort through all of them without a language filter.

#517283

Some of us won't watch subtitled movies. NetFlux won't allow filtering this undesirable content and require that we watch part of the show before we actually learn that the subtitles are there (in other words - they will not pay attention to language of choice and omit others that have only textual representation of the dialogue in my preferred language).

NetFlux! Please allow us to actually contact you so we are telling the shortsighted decision maker the problem directly.

#393073

When i search neflix foreign southeast asian thailand it only shows 2 movies, but i can go through the movie listings in action and it shows Raging Phoenix movie which is Thai too, so it doesn't put all the Thai movies under the Thai category. Not sure what else there is out there for thai movies but its a real pain to have too look through all the foreign listings to try to find them.... :(

#358719

I am agree For the language I am looking fro they have few movies but they are impossible to find

#337968

I am pissed about this too. We used to browse by country or language.

Not only is that gone but there are less movies and many in the wrong category.

Who is responsible for screwing this up so bad? Anon, the sub-genres are not what they used to be.

#335400

Yes, you can. And I imagine you have already figured this out by now, but I'll still explain it. Just click Watch Instantly, click the Genres drop down menu, click Foreign, look to the right side of the window and all of the sub-genres including country of origin and movie genre are there.

#278939

Absolument! WTF, Netflix?

Buying five copies of the whole Criterion Collection (and Kino, and....) gonna stand in the way of you streaming original content?

Start with my Celine and Julie Go Boating, for ***'s sake! You SHOULD have that in your collection, you SHOULD be embarrassed that any video renter that aspires to conquer the world doesn't have *** for Rivette, Godard, Chris Marker, etc.!!!

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ID
#219319 Review #219319 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Netflix streaming video sucks!

netflix streaming video has constant pauses in the middle of movies and shows, I'm trying watch my show and every 3-5 minutes it pauses and tries to "retrieve" the show, how annoying!! It happens all the time, I'm considering trying another company, this is a pain in the ***! They make it so you can not email them and complain, you can only click on certain responses and pretty much nothing happens after that! If they want to keep their customers they really should offer a working product! I also receive DVDs, one at a time, I've had a few that wouldn't play but mostly they have been fine, the ship very quickly. Why am I paying 10. bucks a month? They just raised the monthly fee and for what? bad streaming videos?
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7 comments
#356466

How many of you with supposedly 'good' internet connections keep those connections clean? If you have a billion toolbars and adware/spyware *** all over the place, it would definitely slow your connection down.

Before you blame netflix look at the machine you're trying to stream to.

If you already have, then you should have said so. :P

#356085

All of you with great streaming, that's cool. A problem is a problem when things don't work as they "should", not when they work good for "some" or "most" customers...should work for ALL customers using the standard equipment and a MODEST cable/DSL connection...that's what NETFLIX states will run their streaming.

I too, have not only problems with freezing in the streaming, but also dead connections when trying to log in....it happens during peak hours in the United States....at 9PM EST (which is also prime time across the entire US to California at 6PM). So it's the servers at NETFLIX...end of story. Just in case you think NETFLIX is different from any other business - here's the system: Pull in all the customers you can (customers equal money), and forget about attempting to provide an equal amount of support to go along with the increase of customers).

You can associate this with any business. You do the math.

#356084

All of you with great streaming, that's cool. A problem is a problem when things don't work as they "should", not when they work good for "some" or "most" customers...should work for ALL customers using the standard equipment and a MODEST cable/DSL connection...that's what NETFLIX states will run their streaming.

I too, have not only problems with freezing in the streaming, but also dead connections when trying to log in....it happens during peak hours in the United States....at 9PM EST (which is also prime time across the entire US to California at 6PM). So it's the servers at NETFLIX...end of story. Just in case you think NETFLIX is different from any other business - here's the system: Pull in all the customers you can (customers equal money), and forget about attempting to provide an equal amount of support to go along with the increase of customers).

You can associate this with any business. You do the math.

#291979

Sound like whatever device you are using SUCKS. I have never had this problem.

#250291

Ed from Tracy ca. Better connection my FOOT.

I'm paying for 24 meg downlink which I regularly get from Uverse, watching netflix on both my AppleTV AND Panasonic Home Theater I STILL have frequent stutters. Today every 30 seconds to 2 min.

#245212

Anonymous - that sounds so dang impersonal. So lets start with,

Dude, what a downer man. I've used Netflix for 5+ years, seen many changes and I have been nothing but impressed.

Video stoppage every 3 - 5 minutes. I can tell you that I too have had it freeze in the past and again a little stutter the other night. That has only happened to me on occasion in the past. Since instant watch has started, I have seen major improvements with quality and availability.

Perhaps you are having difficulties with your equipment. A little Viagra might help with that though;0).

#242493

I have had Netflix for three years now and have no problems streaming video. Maybe you need better broadband connection? You can go to dslreports.com and test your connection

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ID
#219042 Review #219042 is a subjective opinion of poster.
Location
Austin, Texas
Loss
$10

Neflix free trial is not free. Charged 3 days after joining free trial.

Had desire for the 7.99 month Netflix service , 1 month free, but charged 3 days after joining(paypal) unable to get refund, I promply canceled. There are no refunds, which I dont respect the business practice, 1-800 number given, but again no refund given. I will avoid netflix due furher concerns of deceptive business behavior. As I review the commments I would love see Netfix address this. The websites states if you see the charges listed you will not be charged, it is just recognition of a valid avenue of pay. This just isn't true, it was removed from my acct.
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1 comment
#907778

THIS HAPPENEND TO ME AS WELL so uh *flicks nose* wanna be friends so say

ID
#218849 Review #218849 is a subjective opinion of poster.
Location
Blair, Nebraska
Service
Netflix Free Trial

Netflix suks

have fun trying to sighn up for a 30 day trial offer when they wont evan acknowledge thier own assighned password much less anything else. besides the downloaded browser they want you to use is buggier than week old roadkill on a hot summer day.the only thing they ever seemed to get right was access to your money. in fact it seemed to be the only thing they wanted.just another bogus well advertised *** online company.is it any wonder nobody trusts the net? One big waste of time, energy and patience.What a waste!Netflix sucks.*** me.
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ID
#218718 Review #218718 is a subjective opinion of poster.
Location
Columbus, Ohio

Netflix free trial only for some

I recently signed up for netflix with a supposed 1 month free trial. Two days after signing up, I was charged for the first month (not a free trial). I called in to ask why, and was told that because a previous resident with the same last name at the same address had an account, I wasn't eligible for a free trial. It's not the rule that bothers me, but instead the vagueness of it before you sign up. First off, it's very difficult to locate this rule, even in the fine print. Second, if you're signing up under the banner of a "free trial" the system should be capable of figuring out that you aren't eligible, and warn you. The charge is only $10, which isn't a big deal, but the practice seems a bit underhanded.
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2 comments
#551425

they charged me for the free trial, they are thieves

#239371

Sounds like you tried to get an extra month free. You have to know they have software to figure that stuff out.

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ID
#217117 Review #217117 is a subjective opinion of poster.
Location
San Mateo, California
Service
Netflix Free Trial

Old Movies and T.V Shows

Netflix streaming has old t.v and movies. If I want a current movie I have to pay extra for go to another source. This is a big disappointment. I wanted current movies not ones that are 6 months old or older. BOOO Nexflix bad job I have watched old t.v shows and old moveis. I paid $4.99 to watch a movies on Itunes. I am so disappointed I expected more for Netflix. I want to see an improvement or I am cancelling. I would be better off getting more premium channels on Cox. There movies are newer. Very Bad Nexflix
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2 comments
#233709

Yes Netflix service is not for the person looking for new Movies. I like the streaming on my pc though because after you get a lot of old movies and tv shows for less than the cost a single rental.

Yes it is slow and not perfect just cheap fun. SOme of us like old movies.

#233607

the streaming only plan has a lot of the same shows as the pay channels you have to spend an extra 5$ to get the dvd's by mail and then you can get new releases and with pay channels you don't always get to pick whats on the streaming service is like a pay channel that you pick whats on and when

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ID
#215183 Review #215183 is a subjective opinion of poster.
Location
Mesa, Arizona
New Reviewer

Netflix ***

I can't tell you how may time I have "tried" to watch streaming videos and just when I get into the movie it cuts out. WOW, this happens too many times and is frustrating. I PRAY Apple TV takes this streaming video business and kicks their butt. Netflix customer support is HORRIBLE and no one gives a darn about your issues. I have called in the past and spoken to their customer service reps and today I spoke to a guy named Josh (he would not give me his last name) and he was trying to pass the buck by telling me my high speed Internet was probably not fast enough, I asked how fast I need and he told me 1.5Mbps... I ran a speed test on my Cox Ultra High Speed internet and it came back at 2.4Mbps... so there you go... trying to pass the buck and lot coming up with any solutions. Their customer service reps are the worst and I can see this company getting left in the dust with up and coming competitors in the future. I have a brand new Vizeo TV and that is why I got Netflix in the first place and very fast Internet service. Also, their selection of movies are OLD and "B" rated movies... hardly any new releases. WOULD NOT RECOMMEND SUBSRIBING TO NETFLIX. Signed VERY DISSAPOINTED NETFLIX CUSTOMER
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5 comments
#254140

I can tell you right now that all of the people who had positive things to say on this thread about Netflix work at Netflix. Instant streaming at Netflix isn't ready or even comparable to Hulu/Vudu. The customer support at Netflix is ok, but they farm everything out to either your ISP, the device manufacturer, or Microsoft because they don't want to waste the time/money on fixing their issues.

#239053

I have been a netflix subsriber for about 10 years, and have been pretty happy with it. A month or two ago I started using their "instant" streaming movies.

The service is NOT READY FOR PRIME TIME. About 1/3 to 1/2 of the movies suffer from frequent interruptions. I just got up from yet another, this time there were 12 interruptions in 7 minutes. Real time for the 7 minutes was about 20+ minutes.

And WHAT customer support? You cannot provide feedback.

#232189

It cuts out becasue you do not have the right internet speed. You need at least, 10 Mgs download.

You also need a cable wire rather than a DSL phone. Believe me, you get the right connection, it will not cut out.

#231574

You can also get pretty much anything on DVD. I, too, once thought the selection of the instant stuff seems to be annoyingly small, but then I realized that I've watched every episode of three multi-season TV shows in about two and a half weeks.

And if you're not getting the DVDS, you're paying what, $5 a month? Seriously, chill.

#230744

I have been a netflix customer almost since the beginning and haven't had the problems that you are describing. I could be wrong, but your problem looks like it might be a latency issue.

I have also heard that some isp's throttle connections with the netflix servers. It would be interesting to know who you get your internet from. Maybe an isp change is in order.

As far as the netflix selection.

There is a wait period before new releases are added in order to keep from stepping on the toes of rental stores and such. Although my *** currently has several 2010 movies, such as "Dinner for Schmucks", "Unthinkable", "Red" (available on the 25th), "The Town" (available on the 11th)

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ID
#214201 Review #214201 is a subjective opinion of poster.
Location
Rancho Santa Margarita, California
Service
Netflix Streaming Service
New Reviewer
We signed up with Netflix for a free 30 day trial. I wanted to watch the movie "Howard the duck" one day last week. We filled out all their forms, and gave them all the info they wanted, and we joined. Once we joined, I tried to bring up the movie to watch online, and...
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2 comments
#250489

I called a number of times and they keep telling me my account is closed but they keep charging my credit card. Evertime I call back and ask why my credit card was charged they tell me they will credit the money but I still have not seen a credit on my account and I cancelled in Dec but what I do see is a bunch of debits.

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ID
#211642 Review #211642 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Netflix Free Trial

Kid okays gun usage

Usually, I am a bit disengaged in posting comments/ blogging/ etc., but this Netflix commercial is so outrageous. This precocious little kid prances around in his pjs on different western sets asking questions to the cast (in a bossy authoritative way). Then towards the end he sits with his family to watch tv. The last statement he asks as he watches the two cowboys fist fight..............."Don't they know they have guns? What is Netflix trying to portray and from the mouth of a kid? We don't need approbation for more use of guns to solve our problems!
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14 comments
#498245

I see my posts have been edited so I appear foolish. Silence my voice. You will all bring your own doom without my help.

#498244

Never argue with *** people. They will drag you down to that level and then beat you with experience.

One day I will hunt library's for sport as they cry for they're large government that isn't coming to save them :)

#331675

I LOVE that commercial! It is hilarious and I think that kid is such a great actor. I'm shocked some people have taken offence to it.

#283878

I agree the fat kid is annoying, and love to see em get smacked by the cowboys...lol tht be great. Seriously though the kid is watching a western, everyone knows them, and im sure everyone's seen one.

it's not a big deal nor has it changed since they came out; *** remember the old bugs bunny cartoons being hunted by Elmer Fudd. Just because he had a shotgun didn't mean kids turned out to be killers. Quit making a big deal out of something that is not.

If you are so sheltered that everything that you see is perceived to be wrong then become Amish. Please just so i don't have to hear all the people in suburbia complain bout some pointless ***.

#276263

I remember thinking the same thing when I was that age watching westerns with my dad....just saying. I happen to think its a funny and relatable commercial.

#273842

That fat wiseass kid is annoying.

#269741

Every person talking about this commercial being so terrible, needs to get a life. It's a western.

I bet your all tree hugging, animal rights activists. I bet you don't even have kids of your own, your just sticking your big *** nose in someone else's business. Look the fact remains that guns are a tool, kind of like your mouth, you go shooting it off when your not suppose to you will hurt someone and get hurt yourself. You have a problem with guns fine, keep it to yourself, and mind your own business.

The problem lies with the ignorance of people who think getting rid of guns will fix anything. If not guns bad people still find other ways of doing bad things. Getting rid of guns is not the answer. Growing a brain is.

Hiding kids from guns is not the answer. Teaching them respect for human lives, and what a gun is supposed to be used for is.

Try spending your time being a productive part of society then finding ridiculous things to complain about. Grow up.

#265560

you have a serious mental problem.if this commercial has this affect on you need to go and seek some help. WOW!! A KID IS WATCHING A WESTERN MOVIE WITH HIS FAMILY MAYBE WE SHOULD BAN APPLE FOR THE BABY THAT HAS AN IPAD IN HIS CRIB HE MIGHT BE WATCHING ***

#265551

I guess all kids who see that commercial are going to grab hand guns and turn into mass murderers, but then, when the firearm is removed, they revert back into cute little kids. Come on, stop drinking the hollywood/media supplied kool Aid.

Millions and millions of firearms in this country and still very few murders, especially compared to cigarettes, automobiles, alcohol, drugs and swimming pools drowning your toddlers. I bet you complain about all those items as much as firearms, dont you.

NOT. Most of you must have removed your brains and replaced them with a nine inch tv set stuck on CNN.

#262557

I agree with the OP. The commercial was outrageous. How can it be ok to have a kid watching a violent movie while sitting between his parents say 'They know they have guns right?'

That's absurd and sends the wrong message.

It should be pulled.

Booooooo for Netflix!

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ID
#211071 Review #211071 is a subjective opinion of poster.
Location
Richmond, Virginia
Product
Netflix Tv Show
New Reviewer

Netflix, sent in new PS3 Game by Mistake

My daughter by mistake sent in her husbands brand new PS3 Madden 11 playstation game that she thought was the movie they just watched. She stuck it in an envelope and returned it to netflix, which is what you are supposed to do once finished watching a movie so you can order another one. Well, a couple of days later they received a call from netflix saying that they received their PS3 game instead of the movie they were supposed to send in. My daughter was told that Netflix was returning their game, and they would get it back in the mail in a couple of days. To make a long story short, they never received the game. After several calls to netflix, all netflix was going to do was give them a 10 dollar credit. They said to take it up with the post office, because they were the ones who lost it. My son in law was so pissed that he cancelled netflix (which by the way he loved). So, now what would be the next step in recovering the game. By the way, my son in law just repurchased the game yesterday for 59 dollars plus tax.
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8 comments
#281684

Same story here...My wife sent my PS3 Black Ops game. Netflix have not received the game and it's been 2 weeks.

In the past two years we have not lost any mail until now.

If the case is they are getting 2,000 a day or week and they only credit $10 not a bad exchange. SOMEONE HAS ALL THESE GAMES SOMEWHERE...

#261408

I will back you up since this just happened to us. Except I got my PS3 game back...or at least half of it.

Accidentally sent in a pristine PS3 game, got back half of a broken disc with scratches and greasy fingerprints all over. The other half of the disc was nowhere to be seen in the sealed disc sleeve. I believe some half-wit at their customer service center knowingly broke and damaged my PS3 disc, before sealing half of it up and returning it to me.

Netflix customer service told us to get bent. I canceled my service and let them know that I will bad mouth them on every site from here until the end of internet.

#255211

I don't think anyone that returned their own personal disc to Netflix would be so unreasonable as to blame Netflix; that would be beyond absurd. What I know from personal experience, and what I have learned from a multitude of others, is Netflix brings this situation to your attention via email and assures you that they are sending your disc right back to you.

When this does not happen within a reasonable amount of time; they give you the run around during subsequent "customer service"(I use the term extremely lightly here) calls and then finally put the blame the post office; all in an effort to get rid of you. This is exactly how big companies eventually go under; by not providing exceptional customer service, lying to the customer and treating the customer like they are doing the customer a favor instead of providing them with the best product, service and value that they possibly can for their hard earned money. Let's remember that the customer is always right and that we are all customers at one time or another.

Anyone who has been treated this way as a customer by a company and tells you that it was their own fault is lying, crazy or both.

Here's a suggestion for Netflix; give THE CUSTOMER the option to insure and track the return of their disc to them at their own expense. I doubt that anyone would fault Netflix after that if they did not get their disc back, and it would take the post office out of the running as a Netflix scape goat.

#236362

So what I hear people saying is, if I were a Netflix customer and I sent a Movie back to Netflix, but they say they didn't receive it, I just give them $10 for the moive and then I don't have to do anything else. Netflix has to take it up the fact that they didn't get the movie I sent, with the Post Office. Right,,, try that and let me know how it goes....

#234266

Sounds like netflix employees like ps3 games or they sell them on ebay

#228546

I just did a google search and found this forum. I just had the same exact thing happen to me, and am also quite PO'd.

I also LOVE Netflix, I have nothing but praise from them. I also admit, when I inadvertantly put my brand new NHL 11 PS3 game in the sleeve by accident, instead of the movie we had just watched, it was 100% my mistake and fault. What makes me mad, is that I received an e-mail from Netflix the next day saying that they received my PS3 game, and it would be put in the mail the next day and returned to me. It has been 2 weeks and I have yet to receive the game.

I talked with the Netflix customer service yesterday and also said I would get 1 month service credit, ($10), but that is all they can do. I was told they get about 2,000 of these mistakes a day or week. It make me feel good I am not the only dumb one out there, but they really should have a better system for handling it since it happens that frequently. The only thing that really upsets me is that they said it was being sent the next day, and I am sure it wasn't.

The mail isn't that unreliable, and they obviously have people squawking all the time or else they wouldn't have given me the $10 without even having a discussion. They were very nice, but they should have made sure my game was returned. Someone in their warehouse has sticky fingers and they have no way to account for it.

What a shame. I won't cancel, but I am not happy with them.

#226946

Sounds like Netflix went out of their way to help you fix your own mistake. It's not their fault that USPS dropped the ball on this one.

USPS loses a certain percentage of packages, that's just the way things are. The 10 dollar credit was more than fair. Netflix was right, the next step is to take it up with the PO. They can occasionally find lost packages, but not without a tracking number.

And before you suggest it, no, netflix shouldn't have insured your package... unless you offered to pay for the return shipping.

#219257

Unfortunately for you, it's your mistake. Netflix can give any kind of excuses (true or false) but at the end it was your mistake. That kind of customer services only comes from smaller player not big franchises with thousands of employees.

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ID
#210264 Review #210264 is a subjective opinion of poster.
Location
Monroe, Louisiana

Netflix - charged $25 for free month trial

I signed up for a Netflix free trial at college. I did not understand this until today but because my dorm was already "recognized" as an address they charged me $25 for the first month! I had no idea I was not eligible for the free month and should not have been charged...they refused to remove the charge. This is a huge RIPOFF!!!!I spoke to customer service who not only was not helpful was really not nice. This is a very poor business plan for consumers. In addition, after my free month I just got notice that the price had gone up! RIPOFF Netflix Nov 27, 2010
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1 comment
#902554

That happened to me to and in top of it.I.got an.overdraft fee from the bank.that neither.they nor.netflix can.return im hella pissed I hate.netflix I 45 fee.that was suppose to be a free month.

.

ID
#209001 Review #209001 is a subjective opinion of poster.
Location
Colonia, New Jersey
Service
Netflix Free Trial

Netflix - Movie selections - old!

To whom this may concern... I'm a new Canadian customer > I like your set-up. But I don't like the choices you offer for Canadian customers. Dam, get some New Release movies on Netflix in Canada or I'm quiting... I was told movies that have been out of the theater's will be shown about 3 months later. Most of the movies I see through my Wii are from 2006 or prior. Get with it Netflix or I'm canceling Next Month. Again, I was told prior to joining, that Netflix shows new released movies after out of the theater. Robert West Home: 1-90*-458-**** or Cell: 1-64*-938-**** robert.west@***.ca
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10 comments
#387262

I'm on a free trial for unlimited streaming plan and there is no way I would ever pay for this service. I have yet to find a movie that I want to watch or haven't already seen.

I can't believe people actually pay for this service or how they're even in business.

#360414

I'm just wondering when Netflix will make all the movies to be able to be watch instantly on streaming devices (ie. ps3, xbox360 ect)!!!

This is the only bad thing about NETFLIX, the best or popular movies aren't available for watch instantly. Not a good thing!!!

Its time to Listen to your customer's complaints Netflix!!! :( :( :(

#334950

I've had Netflix for the PS3 for about seven months now, I'm just about done. Their new arrivals are horrible.

Out of 75 listed there' MAYBE one decent movie, and it will be the only one for like two months then they'll offer one more decent movie. I only kept it this long because my kids like some of the programs, but even they're tired of the same old Dora and Spiderman, nothing updated.

I wanted to like you, Netflix, I really did.

I mean the concept is great, who wouldn't want to stream movies to their tv instead of having to go rent the dvd? I guess I'm just not that into two star movies from 2001.

#259810

I joined and am disappointed with the selection too. No newer movies, I went to the IMBd site and looked over some lists that people have posted as the "must see movies" (100's of them) and netflix has none that I searched for.

It may be easier for them to just tell me what they do have. :upset

#244673

I'm just wondering when they are going to make all the movies to be able to be watch instanly!!! This is the only bad thing about NETFLIX, the best movie aren't available for watch instantly.

And also they take some movies out from been watch instantly, not a good thing!!!

I hope they listen to the customer and try to improve this!!! I thinks I'll be canceling pretty soon!

#239066

Nothing new under the sum with America spouting off about its self as usual. I have notice that everything is USA centralised no wonder why Americans think they are the centre of the Universe, all they see is BS.

I am amazed at this. Especially at PBS. Americans believe PBS document what they believe is absolute fact put it is again stroking the American ego, so as to say AMERICA #1.

I don't know where to start, not that I have to on account the world knows how arrogant Americans can be. I feel sorry for the Good Americans who havea clue.

#228341

Really disappointed with the selection. Lod movies, and few of them are the better ones.

Try to get a "James Bond" movie. None of them are available.

#226269

It is not only in Canada that you have old movies. I live in SC and I have seen every movie they offer and even some of the old movies you still have to get through the mail.I have cancelled twice and reopened the account.

I started netflix again because I thought I would be getting new releases streaming to my TV. I will cancel again if netflix does not improve the menu soon.

#214713

Netflix and Redbox have an agreement with many movie production companies that requires they can't carry their new releases for at least a month afterwards. Production companies want people to *buy* their dvds, so of course having rental companies carrying their films is a pain. Netflix *can not* carry a movie three months after its in theatres or no production company would let them carry their movies *at all*

#214692

I've had Netflix for 3.5 months. The newest movie I have seen is Date Night and that is not available instantly.

The instant selection is so poor, with tons of never-heard movies and 10+ year old films. It has not improved since I've had it.

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ID
#208387 Review #208387 is a subjective opinion of poster.
Location
Brampton, Ontario