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Verified Reviewer New Reviewer

Change payment method anf forgot passworf

Just want to change payment method and talk to customer service to be able to pay with different credit card need number to call to talk with live person
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#3803285 Review #3803285 is a subjective opinion of poster.
Location
Rindge, New Hampshire
Pros
  • Great shows
  • Good movies
Cons
  • Most comes from other countries either dubbed or closed caption
Preferred solution
Want to use different credit card for auto payment
New Reviewer

Not my account

This account was set up by someone other than me and Im getting charged for it. I want to cancel this account.
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#3802562 Review #3802562 is a subjective opinion of poster.
Location
Montgomery, Alabama
Loss
$22
Preferred solution
Full refund
New Reviewer

Discontinue netflixDiscontinue Netflix

2.9
Just wish to discontinue my Netflix subscription at 421 Wilkes St., Alexandria VA 22314 I have lived in there longer wish to continue with Netflix.Cancel Netflix

User's recommendation: Just wish to discontinue my Netflix subscription at 421 Wilkes St., Alexandria VA 22314.

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#3799252 Review #3799252 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$20
Preferred solution
Just want to cancel my Netflix subscription
New Reviewer

I cant watch movie

Can't stream neither can i watch downloaded movies. And it is quite frustrating. I paid for the subscription immediately i downloaded the app yet that is how my subscription ended without watching any movie. Please look into this i have been complaining about this since last year. I keep on receiving error...

User's recommendation: Could you at least fix my problem before asking me to recommend to future customers.

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#3798567 Review #3798567 is a subjective opinion of poster.
Location
Lagos, Lagos

I was told two different directions for handling a defective product. Very frustrating

A defective firestick could not be replaced because it was a gift An Amazon product. Very, very frustrating to deal with. Moral is: don't buy gifts for anyone from Amazon.

User's recommendation: Buy gifts from businesses that allow returns.

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#3798196 Review #3798196 is a subjective opinion of poster.
Location
Ashland, Oregon

Netflix is not working.live agent please

2.9
It was only resolved via a live agent the texting stocks big time..waste of my time, and frustrating. It went nowhere...when one requests a rep.. provided one immediately.
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#3797860 Review #3797860 is a subjective opinion of poster.
Location
Vancouver, British Columbia

I changed me phone number and email

2.9
Was trying to changed from my premium plain and yal wouldn't let me that's why I cancel my subscription
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#3797568 Review #3797568 is a subjective opinion of poster.
Location
Henderson, North Carolina
New Reviewer

I refunded my Netflix but never got my money back. Why?

I cant afford Netflix at the moment but it charged me anyways Im just trying to get my money back I have a lot more important things to buy.

User's recommendation: I’m not sure, Netflix needs to fix something about this.

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#3797037 Review #3797037 is a subjective opinion of poster.
Location
North Bay, Ontario
Pros
  • I enjoyed movie & series
Cons
  • I dont have enough money
Loss
$11
Preferred solution
Full refund

Cancelled account

1.7
You raise your price , going to start showing commercial, and I don't agree , with your woke policy,, you schould not be involved in politics,

User's recommendation: For now were a free country, to many big networks are woke I don't enjoy watching or hearing about transgender gays and pushing this ideal on our youth.

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#3796880 Review #3796880 is a subjective opinion of poster.
Location
Lakeland, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Can’t get through to you customer service

1.0
You are trying to bill me and I dont have Netflix. Only had a free trial see real years ago. Canceled before payments start because My wifi is very weak and couldnt enjoy your service
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#3796856 Review #3796856 is a subjective opinion of poster.
Location
Atlanta, Georgia
Cons
  • Customer service sucks
Preferred solution
Stop trying to bill me. If you have charged me anything I want a refund
New Reviewer

Billing issue

I am changing billing services for service. I want to confirm billing information. Please contact me as I don't want problems to show up in the future. Thank you
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#3796056 Review #3796056 is a subjective opinion of poster.
Preferred solution
New billing for NF service
New Reviewer

Did not take off double charged for 6 months

3.2
I was had multiple accts for same TV's and only 1 acct needed but was told had to call my bank and have charges reversed off when the person on phone could have easily given credit - very unsatisfied

User's recommendation: Do not bother calling Netflix cause they don't do much just call your bank.

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#3795544 Review #3795544 is a subjective opinion of poster.
Location
Detroit, Michigan
Product
Netflix Account
Pros
  • Lots of programs
Loss
$120
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Screwed up

1.0
Have fun with plimmdting stock after not allowing people to share passwords. Literally my parent's, so they will be leaving too. Highly advise you reconsider that bew policy in order to squeeze mote profit. Also hesrd advertisements were coming if not already here. Way to go ok selling out to government and trendy pressure. Stop trying to appease to these dumb trends as well. Chold exploitation etc. Take a long hard look in thr mirror.
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#3795344 Review #3795344 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Pros
  • Great entertainment
  • There were good
  • Easy to access
Preferred solution
Apology

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Verified Reviewer New Reviewer

I had to call and ask a question

3.0
I had to jump through 4 different hoops to simple call the customer service number. That is garbage. Not sure why you make people do that. But it is frustrating and a pain to PAYING CUSTOMERS
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#3793911 Review #3793911 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Disrupted service

Called Netflix. Unfriendly. Unhelpful. On phone for 30 minutes. Disconnected. No call back This problem been going on for months. I would just as soon cancel dish

User's recommendation: Been with Netflix a long time. Last months service has been sketchy.

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#3793600 Review #3793600 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania