0 comments

Dear Pissed Department:

I would not describe myself as a pissed consumer, but the fact that you would have the audacity to call a paying customer 'pissed' is indicative of the unprofessional service I received from Den and Bes, i.e., Netflix staff in the Philippines. I called yesterday because Netflix charged my bank account twice in one month (the second time this has occurred).

After a 40-minute call, I no longer have Netflix (not my decision, but Netflix's). They essentially accused me of giving my password to others (a password I barely remember myself). I heard on NPR that you are trying to address this issue. A simple notice, or some type of communication, to all your consumers would have been a better way to handle this issue.

So this so called 'pissed' consumer is thankful for other streaming service options, because I will never use Netflix again. I hope that others will feel the same and Netflix will continue to lose money in the coming quarters.

Never Again Customer

Preferred solution: Let the company propose a solution.

Location: New York, New York

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Netflix Reviews

  1. 437 reviews
  2. 230 reviews
  3. 165 reviews
  4. 148 reviews
  5. 119 reviews
Netflix reviews