Unclaimed
Netflix
Reviews and Complaints
190K
CLAIMED LOSSES
3.3K
TOTAL REVIEWS
550K
PAGE VIEWS
12
ISSUES RESOLVED
Netflix Reviews
My password is incorrect
What bothered me the most was in order to prove that it was really me they asked for my credit card number. Why can't you text me a code for me to send you. I have enjoyed Netflix and hope to get back with them.
ID
Location
Port Huron, Michigan
New Reviewer
Nice customer service
My debit card was charged twice and I called Netflix customer service to get a refund and it will be issued
ID
Location
Simpsonville, South Carolina
Loss
$10
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy account is on hold because of payment
I keep calling to tell you my account is cut off I get paid on the 1st of every month and they were supposed to change the due date
ID
Location
Duson, Louisiana
Preferred solution
I need my payment to be due on the 1st of every month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharge to much for service
Netflix charges too much money for what others offer for free and my Netflix has been hacked into twice and Im tired of it being hacked into thats why Im cancelling my service.
User's recommendation: Don’t recommend.
ID
New Reviewer
Change payment - unable to do online
Received email stating that my account is locked I didnt realiE that there was fraud on my card and they shut down card I need to update card. Could not do it on phone link
User's recommendation: Answer the darn phone.
ID
Location
Tampa, Florida
Preferred solution
Need to update my payment information
Change payment card
No complaints just have to wait to make another payment on credit card first then I can continue with Netflix
ID
Location
Painesville, Ohio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI wanna talk to somebody by why my TV Netflix ain't working I paid
Ill pay for my next to ya took it out of my bank account now I cant get it on my TV I wanna know whats going on why cant I get next to her next on my TV yall stayed taking the money out my account every month but I cant get it on my TV one thing another this the third the second month I cannot get it on my TV you gonna give me my money back or you gonna get a straight on my TV in the next two minutes
User's recommendation: Call me 989-372-**** I am getting pissed off.
ID
Location
Frankenmuth, Michigan
New Reviewer
Update credit card
Received a scam email wanting credit card info. Netflix checked my account and confirmed not from them.
ID
Location
Vincennes, Indiana
New customer
They raised the price three times all of world the highest in monthly rates $25.99 in other countries. Plus they don't have no senior citizens discount and take ur money off ur card without my authorize approval.
ID
Location
Saint Louis, Missouri
New Reviewer
Disconnecting Netflix sense on the 6-25-22
Move to California no use for Netflix right now so Im disconnecting sense 6-25-22 and will continue when am Settled in in California
ID
Location
Citrus Heights, California
Preferred solution
disconnecting Netflix on 6-25-22
Can't access my account
Couldn't access my Netflix for 7 months & still paid for it. Would like refund for those months. Also, site was changed from English to Arabic & I couldn't change it back to English.
User's recommendation: Easier access to customer service.
ID
Location
Bakersfield, California
New Reviewer
Just is
Paying for two account need to cancel one of them $$ dont need two accounts please call at (831) 466-**** to resolve this matter
ID
Location
Los Gatos, California
Loss
$20
Preferred solution
Full refund
Billing issue
I needed to change the way my account was charged. The agent was able to help me and Dooley time. Thank you for your team service. I will give them a 10
ID
Location
Lake Havasu City, Arizona
New Reviewer
To expensive
Price is way to high for the same stuff. And other than that Im not sure what too say about it. But the price is way too much
User's recommendation: Do what makes you happy.
ID
Location
Altoona, Pennsylvania
Loss
$2119
Preferred solution
Full refund
Great service
Everything was taken care of for me, great customer service! I am very satisfied with everything. Every time I call the customer service representative I speak to goes above and beyond to resolve my issue.
ID
Location
Weslaco, Texas
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