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Valinda Cus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I can't see movies on my phone

Netflix - I can't see movies on my phone

It's on my account and I can't see it in my phone I'm paying this Netflix it says I can't use it I had never had problems is some else using it

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BamBam Gqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manhattan, Illinois

Customer Service

Netflix - Customer Service

I've been a Netflix customer since 2014. Until recently, I've dealt with small issues.

I contacted Netflix with an issue with one of my television. I was able to watch Netflix at one point, then suddenly I couldn't. After being disconnected several times by the associates that was supposedly trying to help, only to be told this television is No longer supported on my Netflix account. To this my question was, why isn't this reflexed on my mthly account?

My payment has increased, Not diminished! If this particular television can no longer receive, My account hasn't changed but payment has increased!

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User's recommendation: You might want to look elsewhere! I am!

1 comment
Guest

All U.S. customers saw an increase after the end of January 2025.

If you have multiple streaming capable devices and one stops streaming Netflix that doesn’t change your monthly cost. That’s not how it works and you know it.

Your whining about a price increase and a device no longer capable of streaming Netflix are not related no matter how hard you try to make that argument. Do better.

Eduard P Rsc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stolen acc

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Netflix - Stolen acc
Contains 1 confidential file for company representatives

Hi, I had an account linked to my email. However, it was changed today, and I can't log in anymore.

Can I retrieve my account? It had the 4k bundle, and I can't even cancel the subscription like this.

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Loss:
$12
Pros:
  • Really smooth interface
  • Quality movies

Preferred solution: My account back, or atleast the money i paid for or something...

Diane Xav
map-marker Madison, New York

Someone hacked my account and locked all profiles

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Netflix - Someone hacked my account and locked all profiles

The woman Anna, was a huge help! I appreciate her helping to fix my account!!!

Someone hacked my account and created 4 additional accounts!!! Attached is a photo of the apparent person that added and locked me out of the account!

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David J Slh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t get Netflix on my tv I have it on my computer and phone

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I can’t get Netflix on my tv I have it on my computer and phone

It states that profile lock is on I think that it was turned of by you and I cant get back on my tv I tried a different profile that didnt work

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Pros:
  • I like movies
Cons:
  • You can never get in touch with customer service

Preferred solution: Fixed

Brian C Ddg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

What happened to my service

Netflix - What happened to my service

My programs stopped, and it wants me to go to standard with no ads. We were watching 'We Raw,' and it wants me to decide on the next plan.

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Pros:
  • We get to watch a bunch of programs we love
Cons:
  • It has kept us from our programming

Preferred solution: Would love for you to get back my programs we was watching

Randy N Tex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I keep getting this Phishing expedition

Netflix - I keep getting this Phishing expedition

Periodically during the month, I get this phishing email stating that my account info is incorrect for payment. I use PayPal for payment, no card, so this email is bogus!

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Pros:
  • Freedom of choice
Cons:
  • Price

Preferred solution: This is to inform you so you might want to protect yourselves! I know its bogus !

Abid L Vqy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Netflix - Refund
Contains 1 confidential file for company representatives

Dear Sir/Madam,

Please refund my money. My account was auto debited. I want to cancel this and I want my money back.

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Loss:
$49
Pros:
  • There are many good series available to watch on netflix
Cons:
  • Auto debit

Preferred solution: Full refund

User's recommendation: Refund

Brett F Ouo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone is attempting to defraud your customers

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Netflix - Someone is attempting to defraud your customers

Good evening... My name is Brett, and I'm a Netflix customer from way back.

I recently received an email from frontdesk@***.com, and they are impersonating Netflix's billing department. They are attempting to defraud Netflix's customer base of their billing information.

I have screen captures of their attempted mail fraud, and if you have received such an email, please make screen captures to share with Netflix's legal department. Oh, and report them to the FBI as well.

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Pros:
  • Netflix always has fresh content
Cons:
  • Keep on raising their prices

Preferred solution: Price reduction

Willow Wnf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel my account

Netflix - I want to cancel my account

I was not interested, and it was taking money from my bank account, so I don't think I'll be using Netflix anymore in the future.

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Loss:
$18
Denise P Ljm

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Verified Reviewer
| map-marker Thornhill, Ontario

Ms Rachel poster promoting Hamas

Netflix - Ms Rachel poster promoting Hamas

On Sunday, April 13th a pro-palestinian protest in Toronto, Canada on the corner of Bathurst and Sheppard Ave used a photo with Ms Rachel to promote Hamas. See below.

This is unacceptable and needs to be addressed immediately.

If she supports Hamas I ask you to please terminate her contract immediately. This will tarnish your reputation.

Unfortunately I cant post the picture here but is has a big photo of her with the words From nursery rhymes to Hamass lines and Ms Rachel at the bottom of her photo.

Thank you

Denise Price

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User's recommendation: Netflix must take immediate action to NOT promote a terrorist organization

Juanita S Zmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Double charged

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Netflix - Double charged

Why was I double charged for the month of March? I will be moving and canceling my subscription for a while.

Please refund my money. Thanks.

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Loss:
$20

Preferred solution: Full refund

User's recommendation: Blocking or canceling

Shanina Pvz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t log in

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Netflix - Can’t log in

My Netflix keeps going up and up and up. I have the family plan I own several houses and every time at at a different address.

My TV gets shut off and they question where I am and then its impossible to log back in.

You cant unplug your television when they are mounted into the wall recessed with the plug behind them. Its impossible to get to it.

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Sylvia G Dha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got scammed $700 trying to join

I called to join, and I was scammed in the process of joining for $700. I have a mobile number and a name, and I'd like my money back.

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Loss:
$700
Cons:
  • Being scammed

Preferred solution: Full refund

Anonymous
map-marker Jacksonville, Arkansas

Account

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Netflix - Account

I accidentally pressed the Netflix button my remote and it resumed my plan, then charged my account. I called with no Hussle to cancel.

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