Contact Netflix Customer Service
Netflix Phone Numbers and Emails
(844) 505-2993USA (Main)
+61 180 038 3368Australia
+44 800 096 8879UK
(781) 575-3839For use by brokers only
How to Contact Netflix Customer Service?
Most Popular Number:
|Total calls: 55 116||Issues resolved: 3 262||Last call: Dec 7, 2023|
How to Call Netflix Customer Service?
Getting a real-live person on the phone to address your issues is often the fastest way to get them resolved. It is straightforward to contact Netflix customer service through the Netflix app on your Android or iOS phone or tablet. Log in to your account if you’re not signed automatically. Tap the tree stripes icon in the top left corner. Next, the Call us button will connect you to the Netflix customer service rep.
Please note that you will need a landline or cellular phone service. Calling Netflix support through the app is free. But, data rates over the cellular connection may apply. It depends upon your provider.
How to Contact Netflix Customer Service by Chat?
Live chat is another method to contact Netflix customer service in a direct, quick manner. You may reach out to the Netflix support team by live chat using the Netflix app or through the browser. If you don’t have the app, you may download it from Google Play or App Store. Log on to your account, click the menu icon, choose Contact Netflix Help Center, and Start Live Chat.
If you need to get in touch with the Netflix support team member through the browser, you should go to the Netflix help page. Scroll to the bottom and click Start Live Chat. Enter a brief description of your issue and tap the reason for contacting Netflix support.
How to Contact Netflix Support via Social Media?
Unfortunately, the Netflix contacts page doesn’t provide any links to the company's social media accounts. This is because Netflix doesn’t use social media to provide customer support. You may follow Netflix on Facebook, Instagram, and Twitter to find out the latest news, comment on posts, and share your concerns.
Netflix customer support is available by chat and over the phone. There is no Netflix email address to send a support request to. However, you may check out the comprehensive Netflix guide before calling the customer service rep, since it contains answers to the most common questions.
Netflix Help Center:
Corporate Office Address:
Other Info (opening hours):
Alternative Mailing Addresses:
Netflix International B.V.
1072 AB Amsterdam, the Netherlands
Netflix Entretenimento Brasil, Ltda.
Alameda Xingu, 350 - 14º andar
Barueri, CEP 06455-911 - SP - Brazil
Netflix Entertainment Services India LLP
Level 7, 4th North Avenue, Maker Maxity
Bandra Kurla Complex, Bandra (East)
Mumbai - 400051
Shin-Aoyama Tokyu Building 10F
Tokyo 107-0062 Japan
Netflix Services Korea Ltd.
20F, Tower A, Centropolis Building
26, Ujeongguk-ro, Jongno-gu,
Seoul, 03161, Republic of Korea
How Good is Netflix's Customer Service?
He was hepful
Not happy.....you could change the sevice to fit the level of the package the customer needs.
Very disappointed my Netflix still doesn’t work
Good but don’t watch much and prices keep raising. Mostly for grandkids. Figure they can pay for it.
I didn’t get to talk to anyone in customer service
Summary of Netflix Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Netflix?
Payments and Charges Question:
- “Billing issues”
- “Update payment”
- “See if membership can be obtained without cell phone number or email address”
- “Can't reset password”
- “Sign in problem”
Activation/ Cancellation Question:
- “Want to cancel account”
- “Renew accountl”
Product/ Service Question:
- “Netflix not working”
- “Says we're not connected to the Internet, and the code is NW – 1–19”
Request for Information Question:
- “About my bill”
- “Question about payment update”
- “Speak to a representative”
- “Service Off”
- “Suspension of service”
- “I moved to a new address and want to transfer service”
- “Change cards for payments”
- “Card issues”
- “Change of card”
- “Refund money overpayment, downgrading”
- “Refund money”
Return/ Replace Question:
- “Need to change my card”
- “Change address”
- “I want change my credit card number”
Shipping and Delivery Question:
- “Change packages”
- “Not coming through”
- “Have not received any DVD's for months now.”
- “Got a code error NW-2-4”
- “HELLO I NEED JOB OPPORTUNITY. Just looking for opportunities. I'm still studying I'm still a student straight away a student. I am in television and cinema production in the 3rd year of my degree and my parents are a”
Website/ Application Question:
- “Remote site not being allowed access”
- “Some reason personating your website”
- “Sobre mis pagos”
- “Program and expiration”
- “Need to speak to a customer on Netflix”
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