Netflix Contact Information

Toll-Free Number:

  • (866) 716-0414

Customer Service:

  • (888) 638-3549
  • (800) 585-8131
  • (866) 579-7172
  • (866) 579-7115
  • (888) 357-1516
  • (866) 716-0414

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Currently you can call only US numbers.

Headquarters Address:

Netflix, Inc.
100 Winchester Circle
Los Gatos, California 95032
United States

Social Networks:

Summary of Netflix Customer Service Calls

87 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:17 AVG CALL DURATION
33% ISSUES RESOLVED

Customers Contact Netflix to Ask about:

Payments and Charges:

  • “Wrong transaction from my account”
  • “Overcharged”
  • “Change payment method”

Activation/ Cancellation:

  • “I want to cancel my Netflix account”
  • “For cancellation”

Request for Information:

  • “Request to terminate subscription”

Return/ Replace:

  • “Because you are changing my credit card and idon't have account with you, please i want my money back.”

Account:

  • “Seems that my account has been hacked”

Other:

  • “Suspicious email”
  • “About Netflix Latino”
  • “Amount deduction”

Netflix Rating Stats

2.4 out of 5 stars
based on 329 reviews
See all 1239 reviews reviews

Rating stats

  1. 99 reviews
  2. 90 reviews
  3. 69 reviews
  4. 45 reviews
  5. 26 reviews

Rating trend

About Netflix

Top 5 Netflix Products

Account, Tv Show, Subscription, Tv Channel, Watchlist

Top 5 Likes about Netflix

What netflix used to be, Convenience, That netflix has an order system, Seasons of availability for popular television shows, Orange is the new black

Top 5 Dislikes about Netflix

Customer service, Streaming interruptions, Took off the most popular shows, Taking wizards of waverly place, Streaming content is offensive

Summary

Netflix is the largest on-line DVD and video game rental service. It is a market leader in on-line DVD rental service in the United States. Netflix has several millions of subscribers. The company has a special business pattern and offers flat rate rental by mail. Besides, Netflix has a Movie Pass program, which operates as its own mail-in rental service. Netflix members pay a flat fee to rent as many movies as they would just like. This in-store Movie Pass program has many benefits, such as speed and volume and it allows a member to get a movie on demand.

Netflix reviews and complaints

Netflix is ranked 72 out of 1869 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Netflix Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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