Netflix Phone Numbers and Emails

Toll-Free Number:

  • (888) 638-3549

Customer Service:

  • (866) 579-7172
  • (866) 579-7115
  • (800) 585-8131
  • (844) 505-2993
    USA (Main)
  • +61 180 038 3368
  • +44 800 096 8879


  • (888) 638-3549

Investors/ Franchasing:

  • (781) 575-3839
    For use by brokers only
  • (781) 575-2879

Netflix Email:

Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Netflix Contact Information

Netflix Website:

Netflix Online Chat:

Corporate Office Address:

Netflix, Inc.
100 Winchester Circle
Los Gatos, California 95032
United States

Other Info (opening hours):

Alternative Mailing Addresses:

Netflix International B.V.

Stadhouderskade 55

1072 AB Amsterdam, the Netherlands

Netflix Entretenimento Brasil, Ltda.

Alameda Xingu, 350 - 14º andar

Alphaville Industrial

Barueri, CEP 06455-911 - SP - Brazil

Netflix Entertainment Services India LLP

Level 7, 4th North Avenue, Maker Maxity

Bandra Kurla Complex, Bandra (East)

Mumbai - 400051

Maharashtra, India

Netflix K.K.

Shin-Aoyama Tokyu Building 10F

3-11-13 Minami-Aoyama


Tokyo 107-0062 Japan

Netflix Services Korea Ltd.

20F, Tower A, Centropolis Building

26, Ujeongguk-ro, Jongno-gu,

Seoul, 03161, Republic of Korea

Edit Business Info

Netflix Rating Based on 945 Reviews

Rating details

more details
Customer service
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of Netflix Customer Service Calls

05:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Netflix Customer Service?

Payments and Charges Question:

  • “Irregular payments”
  • “Netflix took two payments out my account”

Account Question:

  • “My account”
  • “My account was hacked”
  • “Someone hacked my account”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelation”
  • “To cancel my order”

Product/ Service Question:

  • “My Nexflex not working”
  • “Connection issues”
  • “My Netflix is not working”

Request for Information Question:

  • “Need help changing my password”
  • “Just checking to see if the December bill is paid”
  • “Checking on plans”

Cards Question:

  • “Needs to change credit card”
  • “My card was compromised”
  • “New bank card”

Staff Question:

  • “Service plan”
  • “To update my serviceUpdate in my service”
  • “Customer service”

Refund Question:

  • “Stop my subscription and refund amount”
  • “Refund money”
  • “I need a netflix refund”

Shipping and Delivery Question:

  • “Trying get the service”
  • “Nesesito historial de pago y con que tarjeta de se esta pagando”
  • “Netflix is charging me $15 when I haven't got Netflix on”

Return/ Replace Question:

  • “Plan change and charging me twice in one month”
  • “Return payment”
  • “Change address”

Employment Question:

  • “Error code nw-2-5”
  • “Getting error code NW24”
  • “Encountered an error code:NW-2-5”

Website/ Application Question:

  • “I cant access the site at all”
  • “We have problems in installing application”
  • “Use this website,so please logout”

Other Question:

  • “Yes”
  • “You took out more money than u said”
  • “What”


Netflix Terms of Service
Netflix provides a personalized subscription service that allows Company's members to access movies and TV shows ("Netflix content") streamed over the Internet to certain Internet-connected TVs, computers and other devices ("Netflix ready devices"). These Terms of Use govern The Client's use of Company's service. The Customer's Netflix membership will continue until terminated. To use the Netflix service The User of Website must have Internet access and a Netflix ready device, and provide with one or more Payment Methods. Netflix may offer a number of membership plans, including special promotional plans or memberships offered by third parties in conjunction with the provision of their own products and services. Some membership plans may have differing conditions and limitations, which will be disclosed at The Customer's sign-up or in other communications made available to The Client
To read more:
Netflix Privacy Policy
The data controller of The Customer's personal information is Netflix International B.V. Please note that if The User contact to assist The Client for The Customer's safety and Netflix Website may need to authenticate The User's identity before fulfilling The Client's request. In certain countries, Netflix collect a government identification number for purposes such as billing and tax compliance. The Company collect information from other companies with whom The Client of Netflix have a relationship ("Partners"). The Company also obtain information from other sources. Service Providers: Netflix use other companies, agents or contractors ("Service Providers") to perform services on Netflix's' behalf or to assist with the provision of services to The Client of Netflix Website do not authorize them to use or disclose The User's personal information except in connection with providing their services. Promotional offers: Website may offer joint promotions or programs that, in order for The Client's participation, will require to share The User's information with third parties.
To read more:
Netflix FAQ
The company is sorry, this information is not available for article.defaultCountry. As a member of Netflix, The User of company servicesll be billed once a month on the date that The Client of Netflix originally signed up. The Client of Netflix can play, pause, and resume watching, all without commercials or commitments. The Netflix app may come pre-loaded on certain devices, or users may need to download the Netflix app onto their device. Netflix app functionality may differ between devices. Netflix membership is a month-to-month subscription that begins on the date The User sign up. No contract, no cancellation fees, no commitment. The first 30 days is free for new members. If The Client of Netflix choose to remain a member of Netflix, The User of Websitell be billed once a month on the date that The User of company services originally signed up. The Client of Netflix can cancel The Client's free trial at any time during The Customer's first 30 days and never be charged.
To read more:
Top Netflix Services

Streaming Service, Free Trial, Customer Care

Top Netflix Products

Account, Subscription, Tv Show

Netflix Pros and Cons

Pros: What netflix used to be, Movies and series, To watch netflix, Lots of variety, Convenience

Cons: Customer service, Money being taking from my acct with no warning, Streaming interruptions, Poor service, False charges

Related Companies

DVD Netflix, StoryBots, Albuquerque Studios

Netflix reviews and complaints

Netflix is ranked 125 out of 1708 in Telecommunications category

Area Served

USA, UK, Asia, Other

Payment Methods

VISAMasterCardPayPalDiscoverAmerican Express

Edit Description

Compare Netflix To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

2910 reviews
Amazon Prime Video
1221 reviews
YouTube TV
4304 reviews
Write a review
Do you have something to say about Netflix? What happened? What can we help you with?
Submit review Don't show this popup