Contact Netflix Customer Service
Netflix Phone Numbers and Emails
Toll-Free Number:
-
(888) 638-3549
Customer Service:
-
(866) 579-7172USA
-
(866) 579-7115USA
-
(800) 585-8131USA
Netflix Email:
Netflix Contact Information
Netflix Website:
Netflix Help Center:
Corporate Office Address:
Other Info (opening hours):
Alternative Mailing Addresses:
Netflix International B.V.
Stadhouderskade 55
1072 AB Amsterdam, the Netherlands
Netflix Entretenimento Brasil, Ltda.
Alameda Xingu, 350 - 14º andar
Alphaville Industrial
Barueri, CEP 06455-911 - SP - Brazil
Netflix Entertainment Services India LLP
Level 7, 4th North Avenue, Maker Maxity
Bandra Kurla Complex, Bandra (East)
Mumbai - 400051
Maharashtra, India
Netflix K.K.
Shin-Aoyama Tokyu Building 10F
3-11-13 Minami-Aoyama
Minato-ku
Tokyo 107-0062 Japan
Netflix Services Korea Ltd.
20F, Tower A, Centropolis Building
26, Ujeongguk-ro, Jongno-gu,
Seoul, 03161, Republic of Korea
Summary of Netflix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Netflix Customer Service?
Payments and Charges Question:
- “Bill”
- “I want to change payment method”
- “Double charge on my bill”
Account Question:
- “Is my account active”
- “Editing account”
- “Account”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel service”
- “To cancel”
Product/ Service Question:
- “Netflexis not working on my tv”
- “My Netflix doesn't work”
- “My Netflix is not working”
Request for Information Question:
- “About my acc”
- “Find out how much my bill is for tv and phone monthly?”
- “How do i change the banking information on my account”
Staff Question:
- “Service not working”
- “Because your service sucks”
- “My sErvice”
Cards Question:
- “Need to change my pin”
- “I need to update my credit card number”
- “Charging two different card of mine for the same account”
Refund Question:
- “Refund on double charges”
- “Need refund”
- “Refund”
Return/ Replace Question:
- “Please Please dont send me replacement dvds they showed up in my mail yesterday”
- “Change account”
- “Change address”
Shipping and Delivery Question:
- “Your membar ship is on holt? But why my 149 plan is success where is my plane ? Please give me my money”
- “Cambiar mi targeta de pago”
- “Tengo 3 cobros en mi tarjeta de crédito”
Employment Question:
- “Code NW-2-5”
- “NW-2-5”
- “Not loading code NW4-8”
Website/ Application Question:
- “App not working”
- “App”
- “My netflix is cut off,it's your website that's will not take payment”
Other Question:
- “Nudity”
- “Assistant”
- “My Netflix is all in Spanish”
About
Streaming Service, Free Trial, Customer Care
Account, Subscription, Tv Show
Pros: What netflix used to be, Good movies, Movies and series, I love netflix, Lots of variety
Cons: Customer service, Money being taking from my acct with no warning, Streaming interruptions, Poor service, False charges
, ,
Netflix is ranked 76 out of 1045 in Media category
USA, UK, Asia, Other, Worldwide, Canada
Compare Netflix To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
