Netflix Phone Numbers and Emails

Toll-Free Number:

  • (888) 638-3549

Customer Service:

  • (866) 579-7172
    USA
  • (866) 579-7115
    USA
  • (800) 585-8131
    USA
  • (844) 505-2993
    USA (Main)
  • +61 180 038 3368
    Australia
  • +44 800 096 8879
    UK

Investors/ Franchasing:

  • (781) 575-3839
    For use by brokers only
  • (781) 575-2879
    Shareholders

Netflix Email:

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Privacy Inquiries
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More phone numbers and emails Less phone numbers and emails

Contact Information

Netflix Website:

Netflix Help Center:

Corporate Office Address:

Netflix, Inc.
100 Winchester Circle
Los Gatos, California 95032
United States

Other Info (opening hours):

Alternative Mailing Addresses:

Netflix International B.V.

Stadhouderskade 55

1072 AB Amsterdam, the Netherlands

Netflix Entretenimento Brasil, Ltda.

Alameda Xingu, 350 - 14º andar

Alphaville Industrial

Barueri, CEP 06455-911 - SP - Brazil

Netflix Entertainment Services India LLP

Level 7, 4th North Avenue, Maker Maxity

Bandra Kurla Complex, Bandra (East)

Mumbai - 400051

Maharashtra, India

Netflix K.K.

Shin-Aoyama Tokyu Building 10F

3-11-13 Minami-Aoyama

Minato-ku

Tokyo 107-0062 Japan

Netflix Services Korea Ltd.

20F, Tower A, Centropolis Building

26, Ujeongguk-ro, Jongno-gu,

Seoul, 03161, Republic of Korea


Netflix Customer Service Reviews

2.3 / 5
Poor
Pissedconsumer4303556
It was my suggestion to cancel Netflix because of my bills, and what I can afford and what I can’t afford

He represented his self and netflix generously great I couldnt afford Netflix no more thats why I canceled my prescription. User's recommendation: Once I see...

Read full review
David F Dpz
Help manage acount
1.0

I signed up ONLY because I bought a new projector so was excited to see movies on it. After getting the first plan it gave me an error connecting BECAUSE of...

Read full review

How to Contact Netflix Customer Service?

Most Popular Number:

(888) 638-3549
Total calls: 35 908 Issues resolved: 2 116 Last call: Jan 27, 2023

How to Call Netflix Customer Service?

Getting a real-live person on the phone to address your issues is often the fastest way to get them resolved. It is straightforward to contact Netflix customer service through the Netflix app on your Android or iOS phone or tablet. Log in to your account if you’re not signed automatically. Tap the tree stripes icon in the top left corner. Next, the Call us button will connect you to the Netflix customer service rep.

Please note that you will need a landline or cellular phone service. Calling Netflix support through the app is free. But, data rates over the cellular connection may apply. It depends upon your provider.

How to Contact Netflix Customer Service by Chat?

Live chat is another method to contact Netflix customer service in a direct, quick manner. You may reach out to the Netflix support team by live chat using the Netflix app or through the browser. If you don’t have the app, you may download it from Google Play or App Store. Log on to your account, click the menu icon, choose Contact Netflix Help Center, and Start Live Chat.

If you need to get in touch with the Netflix support team member through the browser, you should go to the Netflix help page. Scroll to the bottom and click Start Live Chat. Enter a brief description of your issue and tap the reason for contacting Netflix support.

How to Contact Netflix Support via Social Media?

Unfortunately, the Netflix contacts page doesn’t provide any links to the company's social media accounts. This is because Netflix doesn’t use social media to provide customer support. You may follow Netflix on Facebook, Instagram, and Twitter to find out the latest news, comment on posts, and share your concerns.

Netflix customer support is available by chat and over the phone. There is no Netflix email address to send a support request to. However, you may check out the comprehensive Netflix guide before calling the customer service rep, since it contains answers to the most common questions.

Summary of Netflix Customer Service Calls

55.8K TOTAL
CALLS
05:01 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Netflix?

Payments and Charges Question:

  • “Charged twice”
  • “Talk to in person about the bill”
  • “Payment”

Account Question:

  • “Two Netflix accounts want to cancel service bill has been taken out of my bank account have not used so remover it of my bank”
  • “My account is on hold ,i ve paid already”
  • “Want to set up netflix account”

Activation/ Cancellation Question:

  • “Cancel my Netflix”
  • “Cancelled my account and still getting charged I want my refund immediately”
  • “Canceling my account”

Product/ Service Question:

  • “Cannot connect. "Netflix network issue."”
  • “We payed the money to continue Netflix but it's not working”
  • “Prob w connections”

Request for Information Question:

  • “Question why cant i watch neflex in both rooms at the same time”
  • “I don't remember my password and phone number used for my Netflix and my payment is auto renewed without me using it”
  • “Check on the status of my account payment”

Staff Question:

  • “Get internet service reconnected”
  • “I dont have service”
  • “Turn off my service”

Cards Question:

  • “Up date my new credit card no .”
  • “Old card cancelled having new card mailed to me first of next week”
  • “Credit card issues”

Refund Question:

  • “Took my money need a refund”
  • “Refund money”
  • “Refund”

Return/ Replace Question:

  • “Change auto pay and talk to rep.”
  • “Changing plans”
  • “Change account”

Shipping and Delivery Question:

  • “Not coming on”
  • “I do not have the same email to get the code for me to asesss my acount”
  • “Para cambiar tarjeta de pago”

Employment Question:

  • “To apply for cabin crew job”
  • “Error Nw-2-5”
  • “To change my visa number so you can get paid”

Website/ Application Question:

  • “App not working”
  • “App”
  • “My netflix is cut off,it's your website that's will not take payment”

Other Question:

  • “Need support for netflix”
  • “To cut off Netflix”
  • “Seevice issues”

About

Related Companies

DVD Netflix, StoryBots, Albuquerque Studios

Netflix reviews and complaints

Netflix is ranked 98 out of 1168 in Media category

Area Served

USA, UK, Asia, Other, Worldwide, Canada

Payment Methods

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