Contact Netflix Customer Service
Netflix Phone Numbers and Emails
Toll-Free Number:
-
(888) 638-3549
Customer Service:
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(866) 579-7172USA
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(866) 579-7115USA
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(800) 585-8131USA
Netflix Email:
Contact Information
Netflix Website:
Netflix Help Center:
Corporate Office Address:
Other Info (opening hours):
Alternative Mailing Addresses:
Netflix International B.V.
Stadhouderskade 55
1072 AB Amsterdam, the Netherlands
Netflix Entretenimento Brasil, Ltda.
Alameda Xingu, 350 - 14º andar
Alphaville Industrial
Barueri, CEP 06455-911 - SP - Brazil
Netflix Entertainment Services India LLP
Level 7, 4th North Avenue, Maker Maxity
Bandra Kurla Complex, Bandra (East)
Mumbai - 400051
Maharashtra, India
Netflix K.K.
Shin-Aoyama Tokyu Building 10F
3-11-13 Minami-Aoyama
Minato-ku
Tokyo 107-0062 Japan
Netflix Services Korea Ltd.
20F, Tower A, Centropolis Building
26, Ujeongguk-ro, Jongno-gu,
Seoul, 03161, Republic of Korea
Netflix Customer Service Reviews
Told her the problem . She had no clue why I cant watch a full screen even on zoom .
So I will be cancelling at the end of this month . Too expensive .
You took off all the freeloaders and punishing me asloyal customer with too high rates and poor quality. Im done
I was charged for this account I canceled.
The charges were for months, before I discovered it.
I was off in my checkbook and thought was my error!
It was not my error. The person that cancelled it, didnt remove the payment method and it kept coming out!!
I called, customer service and they said they cant do anything about only refund one of payment of 24.66.
Terrible customer service.
My phone number is 402430****
Leann Chadd
I just received great customer service. I have no problems dealing with a problem that I couldn't do alone.
The gentleman who helped me was very smart, kind patient and very knowledgeable.
He took care of all of my needs.
Terrible customer service the person that answered the phone cal was very rude when I asked him could I speak 2 is manager he knocked me off I was on the phone 2 him for
Nealy 2 hours & he couldn't solve the problem so he just cut me off we are looking now 2 cancel this product if it happens again
How Good is Netflix's Customer Service?
Summary of Netflix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Netflix?
Payments and Charges Question:
- “Billing issues”
- “Billing”
- “Update payment”
Account Question:
- “See if membership can be obtained without cell phone number or email address”
- “Can't reset password”
- “Sign in problem”
Activation/ Cancellation Question:
- “Want to cancel account”
- “Cancellation”
- “Renew accountl”
Product/ Service Question:
- “Netflix not working”
- “Says we're not connected to the Internet, and the code is NW – 1–19”
- “Notworking”
Request for Information Question:
- “About my bill”
- “Question about payment update”
- “Speak to a representative”
Staff Question:
- “Service Off”
- “Suspension of service”
- “I moved to a new address and want to transfer service”
Cards Question:
- “Change cards for payments”
- “Card issues”
- “Change of card”
Refund Question:
- “Refund money overpayment, downgrading”
- “Refund money”
- “Refund”
Return/ Replace Question:
- “Need to change my card”
- “Change address”
- “I want change my credit card number”
Shipping and Delivery Question:
- “Change packages”
- “Not coming through”
- “Have not received any DVD's for months now.”
Employment Question:
- “NW-2-5”
- “Got a code error NW-2-4”
- “HELLO I NEED JOB OPPORTUNITY. Just looking for opportunities. I'm still studying I'm still a student straight away a student. I am in television and cinema production in the 3rd year of my degree and my parents are a”
Website/ Application Question:
- “Application”
- “Remote site not being allowed access”
- “Some reason personating your website”
Other Question:
- “Sobre mis pagos”
- “Program and expiration”
- “Need to speak to a customer on Netflix”
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