Contact Netflix Customer Service
Netflix Phone Numbers and Emails
Toll-Free Number:
-
(888) 638-3549
Customer Service:
-
(866) 579-7172USA
-
(866) 579-7115USA
-
(800) 585-8131USA
Netflix Email:
Netflix Contact Information
Netflix Website:
Netflix Help Center:
Corporate Office Address:
Other Info (opening hours):
Alternative Mailing Addresses:
Netflix International B.V.
Stadhouderskade 55
1072 AB Amsterdam, the Netherlands
Netflix Entretenimento Brasil, Ltda.
Alameda Xingu, 350 - 14º andar
Alphaville Industrial
Barueri, CEP 06455-911 - SP - Brazil
Netflix Entertainment Services India LLP
Level 7, 4th North Avenue, Maker Maxity
Bandra Kurla Complex, Bandra (East)
Mumbai - 400051
Maharashtra, India
Netflix K.K.
Shin-Aoyama Tokyu Building 10F
3-11-13 Minami-Aoyama
Minato-ku
Tokyo 107-0062 Japan
Netflix Services Korea Ltd.
20F, Tower A, Centropolis Building
26, Ujeongguk-ro, Jongno-gu,
Seoul, 03161, Republic of Korea
Summary of Netflix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Netflix Customer Service?
Payments and Charges Question:
- “I need for someone to process the payment for $19.25 using the card ending in 9146”
- “Billling”
- “Charge me twice”
Account Question:
- “I have called multiple times my account was not credited for being charged multiple times this month and she didn't even cancel the second subscription.”
- “I did not authorize change to my account”
- “Account on hold”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancellation”
- “Cancel my subscription”
Product/ Service Question:
- “Notworking”
- “Can't get Netflix to work”
- “Not working”
Request for Information Question:
- “Dont know how to remove audio speaking person”
- “About my account”
- “Questions about different services”
Cards Question:
- “Bak card payment”
- “Change Credit card”
- “Set up auto pay with a new card”
Staff Question:
- “I have ffree service through t mobile.. being charged”
- “Remove my service”
- “Trying to get service”
Refund Question:
- “Refund”
- “Refund money”
- “Refund on Mays bill net Flix is free for a year on my new phone need rrfund”
Return/ Replace Question:
- “Changing billing payment method”
- “To change accounts”
- “Change account”
Shipping and Delivery Question:
- “Didn't get my money back”
- “Cambio d targeta porq ya lo desconectaron”
- “Where is my dvd escape room”
Employment Question:
- “Error nw2-5”
- “I lost my job want to cancel subscpition”
- “Code NW-2-5”
Website/ Application Question:
- “App not working”
- “I cant access the site at all”
- “Site problems”
Other Question:
- “Wanna join”
- “Want to start netflix”
- “Fraud”
About
Streaming Service, Free Trial, Customer Care
Account, Subscription, Tv Show
Pros: Movies and series, What netflix used to be, Lots of variety, To watch netflix, I would like to watch better and recent movies
Cons: Customer service, Money being taking from my acct with no warning, Streaming interruptions, Poor service, False charges
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Netflix is ranked 141 out of 1638 in Telecommunications category
USA, UK, Asia, Other
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