Contact Netflix Customer Service
Netflix Phone Numbers and Emails
Toll-Free Number:
-
(888) 638-3549
Customer Service:
-
(866) 579-7172USA
-
(866) 579-7115USA
-
(800) 585-8131USA
Netflix Email:
Contact Information
Netflix Website:
Netflix Help Center:
Corporate Office Address:
Other Info (opening hours):
Alternative Mailing Addresses:
Netflix International B.V.
Stadhouderskade 55
1072 AB Amsterdam, the Netherlands
Netflix Entretenimento Brasil, Ltda.
Alameda Xingu, 350 - 14º andar
Alphaville Industrial
Barueri, CEP 06455-911 - SP - Brazil
Netflix Entertainment Services India LLP
Level 7, 4th North Avenue, Maker Maxity
Bandra Kurla Complex, Bandra (East)
Mumbai - 400051
Maharashtra, India
Netflix K.K.
Shin-Aoyama Tokyu Building 10F
3-11-13 Minami-Aoyama
Minato-ku
Tokyo 107-0062 Japan
Netflix Services Korea Ltd.
20F, Tower A, Centropolis Building
26, Ujeongguk-ro, Jongno-gu,
Seoul, 03161, Republic of Korea
Summary of Netflix Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Netflix?
Payments and Charges Question:
- “I got a different visa number for payment”
- “You keep trying to charge my account I don't know how to cancel”
- “Make payment”
Account Question:
- “My account is on hold because of payment”
- “In reference to my account”
- “New Laptop and cannot login”
Activation/ Cancellation Question:
- “I want to cancel this service”
- “Cancel”
- “Like to cancel my account”
Product/ Service Question:
- “My Netflix not working”
- “It is always out not working”
- “Netflix won't work”
Request for Information Question:
- “I need to talk to some one”
- “Have questions”
- “About my account”
Staff Question:
- “My service isn't workingwo”
- “Using my service while in montreal”
- “No service”
Cards Question:
- “Update credit card”
- “To change my Visa card number”
- “Change credit card information”
Refund Question:
- “Refund money and cancel account now”
- “Refund please my account was auto debit”
- “Refund money and cancel”
Return/ Replace Question:
- “Return call”
- “Changing parental controls”
- “Changing my payment method”
Shipping and Delivery Question:
- “Closed captioning Not coming on”
- “Ya no quiero neflix quiero que borren toda mi informasion y de echo que borren mi targeta porque yo ya no tengo tele y ya avia cancelado y me cobraron creo que alguien tomo mis datos oh m rovo mi entidad porque me isieron un cobro que yo ya no quiero”
- “Not received email to change password”
Employment Question:
- “Have code that says NW-2-5”
- “To apply for cabin crew job”
- “Error Nw-2-5”
Website/ Application Question:
- “App problems”
- “App not working”
- “App”
Other Question:
- “About the spyninja animated series”
- “Cannot access Netflix on my TV”
- “Upgrade to commercial free”
About
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Netflix is ranked 88 out of 1389 in Media category
USA, UK, Asia, Other, Worldwide, Canada
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