Netflix Contact Information

Customer Service:

  • (888) 638-3549
  • (800) 585-8131
  • (866) 579-7172
  • (866) 579-7115
  • (888) 357-1516
  • (866) 716-0414

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Netflix, Inc.
100 Winchester Circle
Los Gatos, California 95032
United States

Social Networks:

Edit Business Info

Summary of Netflix Customer Service Calls

52 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:46 AVG CALL DURATION
27% ISSUES RESOLVED

Customers Contact Netflix to Ask about:

Payments and Charges:

  • “Change payment method”
  • “Related to payment issue”
  • “Billing”

Activation/ Cancellation:

  • “For cancellation”

Return/ Replace:

  • “Because you are changing my credit card and idon't have account with you, please i want my money back.”

Account:

  • “Seems that my account has been hacked”

Other:

  • “Trouble playing title”
  • “Cant watch next episode in a,series”
  • “Not work”

Netflix Rating Stats

2.4 out of 5 stars
based on 325 reviews
See all 1233 reviews reviews

Rating stats

  1. 96 reviews
  2. 90 reviews
  3. 69 reviews
  4. 45 reviews
  5. 25 reviews

About Netflix

Top 5 Netflix Products

Account, Tv Show, Subscription, Tv Channel, Watchlist

Top 5 Likes about Netflix

What netflix used to be, Convenience, That netflix has an order system, Seasons of availability for popular television shows, Orange is the new black

Top 5 Dislikes about Netflix

Customer service, Streaming interruptions, Took off the most popular shows, Taking wizards of waverly place, Streaming content is offensive

Summary

Netflix is the largest on-line DVD and video game rental service. It is a market leader in on-line DVD rental service in the United States. Netflix has several millions of subscribers. The company has a special business pattern and offers flat rate rental by mail. Besides, Netflix has a Movie Pass program, which operates as its own mail-in rental service. Netflix members pay a flat fee to rent as many movies as they would just like. This in-store Movie Pass program has many benefits, such as speed and volume and it allows a member to get a movie on demand.

Netflix reviews and complaints

Netflix is ranked 73 out of 1850 in Telecommunications category

Area Served

USA

Payment Methods

VISA

Edit Description
Show

Netflix Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Netflix to

i
Show


Report
Write a review
Do you have something to say about Netflix? What happened? What can we help you with?
Submit review Don't show this popup