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Contact Netflix Customer Service

How to Reach a Person at Netflix

Verified Contact Information

Toll-Free Number:

  • 1-866-579-7172
Call Now
Send Message

Customer Service:

  • 1-866-839-3195
    Canada
  • 1-866-579-7115
    USA
  • 1-800-585-8131
    USA
  • 1-844-505-2993
    USA (Main)
  • 1-866-952-4456
  • +44 808 502 2730
    United Kingdom
  • +4 480 038 1318
    United Kingdom

Headquarters:

  • 1-408-540-3700

Investors/ Franchising:

  • 1-781-575-3839
    For Use by Brokers Only
  • 1-781-575-2879
    Shareholders

Legal:

  • 1-408-608-1987
    Copyright Infringement Inquiries

Customer Service:

playstore@netflix.com
App
cs@netflix.shop
Shop

General Info:

info@netflix.shop
Shop

Headquarters:

board@netflix.com
Board of Directors

Legal:

privacyappeals@netflix.com
Appeals
copyright@netflix.com
Copyright Infringement Inquiries
corporateprivacy@netflix.com
Privacy Inquiries
privacy@netflix.com
Privacy Inquiries

Netflix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Netflix Phone Number
1 (866) 579-7172
Average Hold Time
00:01:52
Average Calls duration
4 minutes
Most Popular Netflix Email Address
playstore@netflix.com
Netflix Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
View full overview

How to Contact Netflix Customer Service?

Most Popular Number:

(866) 579-7172
Total calls: 159 641 Issues resolved: 11 806 Last call: Jun 8, 2026

Getting a real-live person on the phone to address your issues is often the fastest way to get them resolved. It is straightforward to contact Netflix customer service through the Netflix app on your Android or iOS phone or tablet.

  1. Download the app on your device.
  2. Log in to your account if you’re not signed automatically.
  3. Find the three stripes icon in the top left corner.
  4. Tap the Call Us button to connect with the Netflix customer service rep.


Please note that you will need a landline or cellular phone service. Calling Netflix support through the app is free. But, data rates over the cellular connection may apply. It depends upon your provider.

There are several toll-free support Netflix phone numbers you can use to reach the customer service team:

  • Shop: (888) 838-4366.
  • Customer Service USA:
    1) (866) 579-7172.
    2) (866) 579-7115.
    3) (800) 585-8131.
  • USA Main: (844) 505-2993.


Additionally, if you have a stable internet connection you can contact Netflix Customer Service through the app on your smartphone or tablet.

Live chat is a quick and easy method to contact Netflix customer service directly. You may reach out to the Netflix support team by live chat using the Netflix app.

  1. If you don’t have the app, you may download it from Google Play or App Store.
  2. Log on to your account.
  3. Click the menu icon.
  4. Choose the Contact Netflix Help Center option.
  5. Tap the Start Live Chat button.


If the contacting Netflix support team through the browser is the preferred option for you, follow these steps:

  1. Go to the Netflix help page.
  2. Scroll to the bottom and click Start Live Chat.
  3. Enter a brief description of your issue.
  4. Tap the reason for contacting Netflix support.

You can contact the company’s live representative by telephone using one of the toll-free customer service numbers. As an alternative, you can use the Netflix app to call customer care or contact support agents via the official website. To find a Call feature via the app, visit the Contact Us section. To get in touch with the support experts via the website, navigate to the Netflix Help page and click the Call Us button.

Unfortunately, the Netflix contacts page doesn’t provide any links to the company's social media accounts. This is because Netflix doesn’t use social media to provide customer support. You may follow Netflix on Facebook, Instagram, and Twitter to find out the latest news, comment on posts, and share your concerns.
Netflix customer support is available by chat and over the phone. There is no Netflix email address to send a support request to. However, you may check out the comprehensive Netflix guide before calling the customer service rep, since it contains answers to the most common questions.

Netflix support is available 24/7 for billing and account issues, technical advice and troubleshooting, streaming problems, and subscription questions. There are a few ways to contact the customer services team outside regular business hours. You can use the Netflix 24/7 number to discuss your inquiry by phone, call or chat with the customer care agents via the app, or reach the customer relations representatives via the official website. The Netflix Help Center works round the clock to provide information and assistance.

PissedConsumer Club

Contact Information

Netflix Website:

Netflix Help Center:

Corporate Office Address:

Netflix, Inc.
121 Albright Way
Los Gatos, California 95032
United States

Other Info (opening hours):

Other Locations:

Netflix Services Canada ULC

1200 Waterfront Centre, 200 Burrard St.

Vancouver, BC V7X 1T2, Canada


Netflix Services UK Limited

30 Berners, London, W1T 3LR

United Kingdom


Netflix Australia Pty Ltd.

Level 19, 181 William St.

Melbourne, VIC 3000

Australia

More contact details

Summary of Netflix Customer Service Calls

490K TOTAL
CALLS
04:20 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Netflix?

Payments and Charges Question:

  • “You bill me every month but got nothing”
  • “Being charge 2 x a month”
  • “I paid my Netflix account and its not on. *** took my money off my card.”

Account Question:

  • “Can’t sign in”
  • “Not able to log in.”
  • “Unusual Person on my Netflix account”

Product/ Service Question:

  • “Can’t access gmail or phone and need to change”
  • “Problem with extra person”
  • “Not able to connect. It says I’m not a member”

Activation/ Cancellation Question:

  • “Cancel my plan”
  • “Would like cancel”
  • “To cancel my Netflix and get the payment back”

Request for Information Question:

  • “How to get it to my TV's”
  • “Continue needing to update Netflix”
  • “Why did my household change”

Return/ Replace Question:

  • “Change credit card”
  • “Changed info on bank”
  • “Change address ofnservice”

Staff Question:

  • “My service is not working”
  • “I'm trying to see is my service for Netflix is my phone number is ***.”
  • “Customer service”

Cards Question:

  • “Mera atm card kisi na lagya ha nexflix pa mai wo remove karnwna chta hu”
  • “Take my card off file”
  • “You took money off my card. I have no account with it. Please refund it.”

Refund Question:

  • “Refund”
  • “Didn’t give permission to take my money out want a refund”
  • “Refundable payment”

Website/ Application Question:

  • “Cannot download movies with too many devices error message”
  • “No puedo instalation a netfix”
  • “Downloads”

Shipping and Delivery Question:

  • “I ORDER THE PACKAGE 24.99 TRY TO SEE *** MOVIE 2026”
  • “Candelar la tarjeta de credito”
  • “My Netflix is not coming on”

Employment Question:

  • “Auto pay off”
  • “Nu pot viziona cod nw-2-5”
  • “Autopay off”

Other Question:

  • “I I was signed up annoyingly to an upgrade for family on Netflix. I did not want that. Please call me.”
  • “Cannot stream”
  • “Autopay close Krna hai”

Compare Netflix Customer Service To

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Hulu
stars-rating-fill
4.6 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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