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We've had lots of disappointments with Netflix streaming including too much repeated cueing up time, freezing, being told multiple titles aren't available right now, not having all episodes in a series (Frasier, for instance), having big delays in being sent discs, lots of damaged discs, etc. We were so disappointed when they removed Monk, and others, from streaming, and now they've removed Hawaii Five-0 (1968), an old favorite.

Netflix is not as good as it used to be and they need to shape up or they'll lose all their customers, including us. Note: a business lives or dies on their Customer Service!!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of lack of customer service and heeding customer feedback and not heeding customer feedback. Please immediately contact the author of this review to discuss poor customer service of netflix subscription. Netflix needs to "improve their cutomer service and do what they promise and charge for. return some of the more popular shows back to streaming" according to poster's claims.

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