30.6K views 71 comments

Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:

The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.

What makes it even more frustrating is that it will work on some of my devices but not others.

For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.

keeps telling me my password is wrong!

HELP! I know the password is right!

Review about: Account Login.

Review #448560 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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Anonymous
Manchester, Manchester, United Kingdom #1269416
None of this is working for me, I'm using a smart TV and it has the app on it, does anyone know how to make it work through there? Tried the up up down down left right left right up up up up and the sign out, doesn't work, it just keeps saying the login information isn't right
Anonymous
Dallas, Texas, United States #1258579
Are you sure tho?
Anonymous
#1097093
i am haveing the same problem...sony.....netflix...just fob you off...i think i take tv back...and get another brand...just wont work for m....beeen 4 days *** round with it,,,,,
Anonymous
#1093656
try this guys
www.netflix.com/clearcookies
This solved it for me.
Anonymous
to Anonymous #1096050
Solved it for me thanks
Anonymous
to Anonymous #1102658
worked for me as well
elllla
to Anonymous New York, New York, United States #1114067
yessss thanks you're a legend
Anonymous
to Anonymous #1122139
YOU SIR/MA'AM ARE A GENTLEMAN/LADY AND A SCHOLAR
Anonymous
to Anonymous #1281056
This just drastically improved the course of my evening
Anonymous
#1091656
up up down down left right left right up up up up? what they *** sony... does Nintendo have the copyrights to "B.. A.. B.. A.. Select.. Start?" HAHA!

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