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72 comments

Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:

The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.

What makes it even more frustrating is that it will work on some of my devices but not others.

For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.

keeps telling me my password is wrong!

HELP! I know the password is right!

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Anonymous
#1351423

How do you make a cap when entering a password?

Anonymous
Manchester, Manchester, United Kingdom #1269416

None of this is working for me, I'm using a smart TV and it has the app on it, does anyone know how to make it work through there? Tried the up up down down left right left right up up up up and the sign out, doesn't work, it just keeps saying the login information isn't right

Anonymous
Dallas, Texas, United States #1258579

Are you sure tho?

Anonymous
#1097093

i am haveing the same problem...sony.....netflix...just fob you off...i think i take tv back...and get another brand...just wont work for m....beeen 4 days *** round with it,,,,,

Anonymous
#1093656

try this guys

www.netflix.com/clearcookies

This solved it for me.

Anonymous
to Anonymous #1096050

Solved it for me thanks

Anonymous
to Anonymous #1102658

worked for me as well

Anonymous
to Anonymous New York, New York, United States #1114067

yessss thanks you're a legend

Anonymous
to Anonymous #1122139

YOU SIR/MA'AM ARE A GENTLEMAN/LADY AND A SCHOLAR

Anonymous
to Anonymous #1281056

This just drastically improved the course of my evening

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