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80 comments

Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:

The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.

What makes it even more frustrating is that it will work on some of my devices but not others.

For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.

keeps telling me my password is wrong!

HELP! I know the password is right!

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Anonymous
#1380766

I have the same problem happened right after windows attempted an update that failed on 17 oct 2017 maybe a coincidence but knowing Microsoft anything is possible

Anonymous
to Dave #1380789

Same here

Anonymous
to Dave #1380790

Works on all devices but iPhone.

Can login to Netflix.com on iPhone but not the app.

Anonymous
#1380737

Been having the same issues for the past week.Our password and email hasn't changed or been hacked.

Restarted, updated, reset, etc.

and it still won't work on the ipad.Works just fine on other devices.

Anonymous
#1380431

Having the same issue. Worked a couple hours ago and now, nothing.

Anonymous
#1380337

Having the same issues with my computer and I know the password is right!

Anonymous
#1351423

How do you make a cap when entering a password?

Anonymous
Manchester, Manchester, United Kingdom #1269416

None of this is working for me, I'm using a smart TV and it has the app on it, does anyone know how to make it work through there? Tried the up up down down left right left right up up up up and the sign out, doesn't work, it just keeps saying the login information isn't right

Anonymous
Dallas, Texas, United States #1258579

Are you sure tho?

Anonymous
#1097093

i am haveing the same problem...sony.....netflix...just fob you off...i think i take tv back...and get another brand...just wont work for m....beeen 4 days *** round with it,,,,,

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