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434 comments

Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:

The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.

What makes it even more frustrating is that it will work on some of my devices but not others.

For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.

keeps telling me my password is wrong!

HELP! I know the password is right!

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Anonymous
#1719980

Same thing is happening to me!

Anonymous
#1717171

Netflix sign in is a royle pain in the *** and they don't make it easy on purpose NO MATTER what I do. They need to fix THIER problems NOT me!!!

Anonymous
#1716715

Why is this an issue for 6 years and you haven't fixed it?

Anonymous
#1715604

I had this problem too. It was really frustrating.

But after changing password (get the confirmation code sent to your phone, not email incase it's hacked), I was able to sign back in with no problems. I even updated my email address just to be on the safe side, especially after reading so many hacked comments.

Anonymous
#1713788

Logging in my laptolp but cant log in to my tv with my tv box.passw is correct

Anonymous
#1711878

Same here *** me off

Anonymous
#1710510

Same same same.

Anonymous
#1710010

We’re having same issue. Can’t login at all.

Doesn’t recognize our email. We had 5 emails today that say they are from Netflix and they are all in Arabic.

Anonymous
#1707715

I was finally able to log in but only through my facebook account.

Anonymous
#1706535

Hey guys I've been having the same issue. I just checked my email and it looks like my account was hacked around 4PM.

I had an email at 4 saying there was a sign in in Taiwan, then 2 emails confirming a password and email address change. Check your email, maybe this was a mass hacking job.

Anonymous
#1706962
@Anonymous

I have exactly the same issue today, how do we fix it?

Anonymous
#1706232

This has happened to me also! I’m pissed bc I just paid for another month! I want a refund $15

Blossie
#1706043

Why can't I log in to Netflix

Anonymous
#1704349

so anyone found a solution yet?

Anonymous
#1719306
@Anonymous

oiugf

Anonymous
#1703403

same!

Anonymous
#1702915

Me too. Can't login on laptop or phone, iPad has me logged in but anytime I click a video to watch or try to edit my profile, it goes back to the same site error. It's like the account is botched or something.

Anonymous
#1701260

Im so mad. It won't let me log on with my laptop or phone! What the *** is wrong with Netflix!!!!!!

Anonymous
#1699204

Same here.... Pathetic.

Anonymous
#1698636

I have the same problem