Netflix charges customers for dvds even when they are returned.
Netflix let me cancel my "trial membership" but says I did not return my one dvd that I tried.I returned it 3 days after receiving it and before I cancelled my membership.
They have now charged my bank account. When you use their return envelope and just drop it in the mail at the post office you have NO PROOF that you did indeed return it and they can just say you did not and charge you.
I believe this is where they make a lot of money.Probably where their dvds for purchase come from!This is unfair!
Review about: Netflix Dvd Rental.