Product: Netflix Customer Care Clear all filters (21 of 21 reviews match)
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We have been constant customers of Netflix, both DVD and streaming, for years. Lately they have gone so far downhill we are considering dropping them completely. We have movies in the save *** from the time we hear about them. When they are released to Netflix...
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2.3
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Netflix Customer Care
#1075840
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Zachary is a so called manager of Netflix he is so rude, smug, snide m, and indifferent. I hate Netflix and their *** selection of streaming movies. Their poor privacy policies and their *** security. They were recently hacked in DFW.. yes, not just an account but the...
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1.7
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Netflix Customer Care
#946188
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Hello Netflix has recently at least started to allow only three rentals at a time. I would prefer to be able to rent a variable number of discs greater than three. At this time even their chat is down or maybe I'm not attempting to contact them at the right time. It...
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Netflix Customer Care
#936791
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Netflix - Throttling!

#1041013
1.0
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Netflix slows Mail delivery to customers who return their DVDs too quickly. Customers don't deserve this kind of treatment. Wake up Netflix! Treating customers badly will cost you. Just ask United Airlines!
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NETFlIX can't deliver. I joined Netflix so I could watch, again, the entire Stargate series' but hardly before I got started with SG1, Netflix can't deliver several of the series DVD's. So now I have spent money for nothing. This lack of care for the customer is also...
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2.0
Product
Netflix Customer Care
#780462
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Just got replacement Blu-ray that was also defective, two weeks without a disc to watch. They're getting discs from deep in my ***. Customer service, in a major shift, tried to blame me for the failure, would not believe my Blu-ray players were fully updated. Last year...
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2.3
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Netflix Customer Care
I liked
  • What netflix used to be
#764878
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I first signed up for Netflix when I got my AppleTV, and after a year I didn't feel that it was doing anything for me anymore. So I cancelled my subscription. After several months, I received emails from Netflix and I was drawn to the offer that previous customers were...
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Netflix Customer Care
#739779
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Im writing this for my 75year old father and mothet who purchased a Netflix 60 dollar card from giant eagle in hermitage Pennsylvania. First i just want to say they have been a customer of Netflix for 3 years now. Anyway when they got home they called Netflix and...
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Anonymous
Anonymous

lol

1.0
Netflix West Middlesex, Pennsylvania
Product
Netflix Customer Care
#668958
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I had Netflix for a long time. When they made the option to split up streaming and DVD service, it was only $1 to keep both. Now, for 3 years I have been charged for both even though I have never requested a DVD from them. They just giggle and say that is my fault. ...
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Anonymous
Anonymous

It is your fault! Is that not obvious?? Why in the world would you keep the account open if you didn't use it?

1.0
Product
Netflix Customer Care
#538393
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Worse ever customer service; The DVD I ordered did not arrive on the estimated week (not even 3 days after it was supposed to arrive). I had invited friends to come see the movie, which was a defeated plan. The only compensation they would do is sending me an extra...
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Anonymous
callback

They lied. They can refund 25% or 50 or all for that matter.

1.0
Product
Netflix Customer Care
#531006
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Almost every dvd is flawed. This requires us to constantly rewind, resulting in great frustration and anger. Why not clean these dvd's before shipping and check for scratches. We love the idea of netflix and would generally encourage our friends to use it, however...
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Anonymous
Anonymous

i clean every one when i receive it, you cant assume a rental dvd is clean, it takes all of 10 seconds to spit on it and wipe it off.

Anonymous
obruther

WHY do dmdmz STILL think this is a NF site and demand a response? THIS IS NOT NF SUPPORT SITE U DINNNGGGDONNNNGGGG. :upset

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Netflix Customer Care
#451684
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