I just recently attempted to change my customer account back to rentals w/watch instantly.Well guess what..
no Watch Instantly option at the top of the main page. I go into Plans/Account to see what's up.. and get bumped around a few useless site clicks to a final page telling me I need to call the CS directly! No option to send an email, like there used to be.
Oh goody. Now I am forced to call CS just for a Rep to tell me Watch Instantly is no longer.. or.. explain that the option is "temporarily unavail".
Blockbuster online is starting to look pretty good..