Netflix - Wrong Billing Review from Concord, North Carolina
Was unknowingly billed for seven years by Netflix.Called the "consumer support " line and spoke to Sandra (the head and only supervisor) for the millions of Netflix customers.
She was horrible and absurdly rude; which later reflects the principles and mortality of this "subscription based service." After almost an hour, they would not budge from their policy of "no reimbursement " even after I was barging for only a six month free trial to actually utilize the services in which I was wrongfully charged $5.39 for over 84 consecutive months. What a wrong, horrible, and down right awful company policy and experience. Please, I beg anyone who is exploring the option of starting an account with this company; don't! Do yourself a favor and try hulu plus.
Don't be a victim of this non friendly company.You will thank yourself later!