Netflix used to be absolutely killer but now there really isn't all that great of a selection from their streaming service (the only reason I would even use them).
I'm considering just canceling my subscription and going back to the video store when I want to watch a flick- that way I can at least watch what I want verses a random selection.
Netflix just isn't on the "cutting-edge" or front like they used to be instead they are becoming that video store down the street that wouldn't switch over to DVDs and only had a bunch of outdated titles that was cool for interesting hard to find titles but when you want a main-stream title you are out of luck.
I would love to keep supporting them and of course I know nothing about their business but as they currently are (May 2012) the company is the kmart of the video world... convenient if it is near by and they just happen to have what you are looking for- which would be a pleasant and unlikely surprise.
Product or Service Mentioned: Netflix Streaming Service.
Monetary Loss: $8.