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Your service is poor
The following is your technical research response and I already send my information to them...still no answer
Thank you for contacting Netflix customer service. We apologize for the inconvenience this experience may have caused you and we'd love to send you the remaining credit via bank transfer to your account.
Please ensure you have the following information: full name on your bank account, your home address, your email address, your telephone number, your bank account number, your banks name, your banks full address, the SWIFT/BIC number, and your branch code.
Once you have prepared the listed information, please contact our customer service department by phone to take the next steps. Our contact information can be found directly on our Help Center located at help.netflix.com.
Location: Hsinchu, Hsinchu
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