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How can I get my refund ?

Dear Sir/Mdm Netflix Team, I already cancelled Netflix cancellation on 16 Oct 2019, register under email elisayong1224@gmail.com why still keep charges from Oct 2019-Jan 2019, kindly take action for this ,make a refund & stop for charges. Please find the attached documents for your further action.

Thanks. -Elisa Yong

1 answer
Garry Leigh
#1841072
According to the Netflix cancellation policy, if you cancel your subscription you will not be charged. However, if you are still being charged you should contact Netflix customer service via live chat option.
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How can i change the payment method

by Pandora

I stopped using the card that earlier was used for Netflix monthly subscription. I am not being able to change it. It connects me i tunes and then nothing...it ends up blank.

0 answers
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Login problem

by Gino

I used my vigneshwaran14991@gmail.com mail id as login id and I paid 799rs via my debit card.but when I try to log in its again asking for payment.How to solve this issue pls help me

0 answers
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How can I get my money back

by Darren

Recently on 26/3/20 I activated my Netflix account form India. But due to shortage of Indian movies I don’t want to continue this subscription anymore so how can I get my money back.

0 answers
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refund

by Stoney

I canceled my service with you then you charged my card and reinstated my service I want my card removed from my account and to be reimbursed for this monthI service. Iv tried getting ahold of them but nothing works even the online chat ebds up saying it was disconnected and i have to start a new one

0 answers
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I need a refund

by Carys

I had an account before but I deactivated the account just yesterday my money was deducted from my account please I need a refund please I need it back this happened yesterday the 23/03/2020 jemimahope67@gmail.com

0 answers
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I would want a refund

by Carys

The sum of 2,900 was deducted from my account yesterday and I would please want a refund because have not being using the account neither have being able to use it please do come to my aid. Which this is not the first time Netflix has done this and I have called several times for the account to be decactivited please I need a reply which is my refund Thanks jemimahope67@gmail.com

0 answers
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Hacked account

by Ishika

Can someone call me immediately. I cannot log onto my account. someone has changed my email address and password.

0 answers
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Hacked account

by Ishika

My account hasbeen hacked today and my email and password have been changed so i cannot access Netflix I only joined lastnight need and i am extremely dissatisfied with how easily someone has been able to access my account instantly please contact my asap

0 answers
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I have a redeem card and it won't work

by Gussie

Need to set tv with pin code/ I have a redeem card

0 answers
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What did I purchase for 12.99 at 10 this morning march21,2020

by Dicie

Because I didn't purchase anything and my bill only suppose to be 8.99 a month and you can call me 5042874977

0 answers
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How can I get my refund back

by Aiven

I did a free trail I need my money 5519

0 answers
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Senior parent who lives alone

by Rashaun

Hello , my dad is a us veteran ( Vietnam vet ) in ca He lives apart from me , during these times , He's quarantined , Could you offer free , Netflix for like 2?months Or a deep discount . I'd really appreciate it & perhaps think about offering our senior veterans a discount . My name is Cynthia Here's my number 626-590-5268 I really appreciate your help with this This is a depressing time & your help is apprecited

0 answers
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Payment

by Markus

I am trying to use a Mastercard (Keycard) for the payment and it is telling me that the card is invalid.

0 answers
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My account is hacked i need help

by Dawne

Cant sign in to change nothing

0 answers
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How to get new service

by Gregory

0 answers
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Unscide

by Safwan

I want to cancel my accont

0 answers
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Code nw-2-5

by Raziya

0 answers
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Hello sir my Emil what problem

by Kahari

My user take many but not working

0 answers
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How can i unsubscribe netflix or get a refund if possiblpp

I did not subscribe netflix but it shows and charged on my my postpaid bill on Globe Philippines. Please help me in addressing this 00issue.

1 answer
Garry Leigh
#1813014
As stated at techjunkie.com, Netflix's subscription terms have no information about a refund. So, you can cancel your Netflix membership at any time, and you will continue to have access to the Netflix service through the end of your monthly billing period.
According to the 'How to cancel Netflix' article posted at finder.com, to cancel the Netflix account follow these steps:
  • Sign in to Netflix.
  • Click the down arrow at the top right of the page, next to your profile name.
  • Select the Account section.
  • Under Membership and billing, click the grey Cancel membership box.
  • Click Finish cancellation to confirm you want to cancel.

To get more information about Netflix products and services, please contact the company customer care team by phone at (866) 716-0414 (toll-free number). You may also reach out to them from the Netflix app or via live chat on the company website.
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Questions 28