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Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me: The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are. What makes it even...
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434 comments
Anonymous
#1780932

I have the same issue

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Most Helpful
Review
#448560 Review #448560 is a subjective opinion of poster.

Netflix review: I have none...

4.9
Details
NetflixI love Netflix...I've never had any issue or concerns! Note: I've been with Netflix's since 2013.
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Pending
Review
#1724645 Review #1724645 is a subjective opinion of poster.
Reason of review
Exactly as described/ advertised
Tags
  • Docs

Netflix review: Bad customer care services,

1.0
Details
No one care about customer and customer care ph no was not working very bad experience with Netflix
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Review
#1724285 Review #1724285 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$799
2.0
Details
Recently I got a DVD that would not play on my computer. After trying multiple times, I tried another DVD from Netflix and it worked fine. I returned the faulty one and got a replacement a few days later. What a surprise that the second one didn't play! I tried another...
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Review
#1724161 Review #1724161 is a subjective opinion of poster.
Service
Netflix Membership

Netflix review: Fraudulent activity on our acvount

I try your free month trail Netflix service and after that monthly subscription amount is deducting from my account. Iam not using your service from last three months and amount of 1500 is gone from my account .kindly resolve this issue and refund my amount
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Review
#1723405 Review #1723405 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund

Keep checking your bank Netflix were taking money from mine almost weekly

Absolutly terrible customer service i called with a complaint and was told i had 4 accounts how is that even possible however they said they would cancel 3 with no explanation how this happened but since then they cancelled my original account saying theres an investigation into this still no explanation now i cant get anywhere ive tried contacting them still no answers and no refund
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Review
#1721800 Review #1721800 is a subjective opinion of poster.
3.0
Details
I live in Los Angeles north of LAX Airport. My nearest Netflix shipping center is Santa Ana, Ca. about 20 miles away. For more than ten years DVD's have been arriving one day after shipping and one day on the return. Thanksgiving week things went "south". I noticed the...
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Review
#1721494 Review #1721494 is a subjective opinion of poster.
Service
Netflix Dvd Rental
Pros
  • Use to love it
  • Variety of shows
Cons
  • Slow delivery time
Reason of review
Problem with delivery
Loss
$10
Tags
  • Customer Dissatisfaction

Netflix review: Avoid customer service

1.7
Details
Over a 3 day period I called 9 times to ask a question. Every single time they cut me off around 3 minutes. No warning, just silence. They talk the time out giving you no time to talk to them. Lousy service. Avoid it if you can.
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Review
#1720475 Review #1720475 is a subjective opinion of poster.
Service
Netflix Customer Care
Pros
  • Good movie options
  • Use to love it
  • What netflix used to be
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Discontinue netflix

We were trying for one month free trial but netflix displayed we are not eligible for free trial and your subscription start now. We want to cancell this subscription.
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Review
#1720059 Review #1720059 is a subjective opinion of poster.
Product
Netflix Premium Subscription
Reason of review
Pricing issue
Preferred solution
Full refund

Netflix review in Winter Garden, Florida: Don’t sign up, unless you want to be a customer forever. Your account never closes, or freezes, after you cancel it. Customer service is terrible.

1.0
Details
Cancelled my account in April. In November I get 2 emails. One saying my password has been changed. Another saying my email address has been changed. I haven’t accessed the account in 7 months, I thought it was closed. Yet, someone was able to change the password, and email address. My credit card is still on file also, according to customer service. I couldn’t make them understand my concerns. They just keep telling me not to worry, that my card hasn’t been charged yet. WTF? I asked what email address it had been changed to, they said they didn’t know? How could that be? This is a case of fraud, and they don’t care one bit. Mind blowing.
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Review
#1719556 Review #1719556 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Contact Netflix Customer Service

Website:
Mailing Address:
100 Winchester Circle
Los Gatos, California 95032
United States
Phone:
(866) 716-0414
All Netflix Contacts

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Netflix review in Ahmedabad, Gujarat: Wrong Charged for Subscription

I have already cancel my subscription than why I have been charged for last 2 month? I want my money back.
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Review
#1717318 Review #1717318 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2621
Preferred solution
Full refund