Netflix
Netflix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 9750 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows, Movies.
Cons: None i can think of, Customer service, Too expensive.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 9750 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows, Movies.
Cons: None i can think of, Customer service, Too expensive.32% of users think that Netflix should improve its Customer Service.
45% of users say that they won't use Netflix in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t get attached to shows", "Yes I had it ones", "Hard to talk to Netflix customer service rep", "Don’t get if you have kids , Netflix doesn’t understand mistakes", "What is the problem in my netflix aap".
Most users ask Netflix for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews





Billing and payment twice
Yesterday, I made the payment for the subscription of 199, and I have switched off the auto-pay. When I opened Netflix, it was showing that the account is paused.
But I paid the money yesterday, and today I again took the subscription of 199.
So please refund me because I have paid twice for a month.
garolkalyani@***.com
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney refund
I have subscribe Netflix amount cut but not subscribe. Please help me sir.
Preferred solution: Full refund
I can't login!
Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:
The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.
What makes it even more frustrating is that it will work on some of my devices but not others.
For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.
keeps telling me my password is wrong!
HELP! I know the password is right!
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Verified ReviewerDeceptive Cancellation Process & Forced Reactivation Without Consent
Deceptive Cancellation Process & Forced Reactivation Without Consent
Review:
I am writing to warn consumers about Netflix's unethical subscription cancellation practices, which I experienced on October 4, 2025, from Israel. Their system is designed with manipulative traps and what appears to be a policy of reactivating accounts without user permission.
First, the cancellation interface is a deceptive "dark pattern." After you cancel, a confirmation message appears with a large clickable area and an arrow, suggesting you can click to view details.
However, clicking anywhere in this box instantly undoes your cancellation and re-subscribes you. The only "safe" part is the small "undo" link, a classic trick to trap users.
Second, and far more alarmingly, even after I successfully navigated this trap and confirmed my subscription was canceled, Netflix forcefully reactivated it 30 minutes later. I received an email and a notification informing me I was a paying member againan action taken entirely without my consent.
This is not an isolated incident. The exact same forced reactivation happened to me six months ago.
It appears to be a deliberate strategy to retain subscribers by forcing them to go through the cancellation process a second time.
This is an unacceptable, anti-consumer practice that feels less like a service and more like a scam.
Be extremely cautious when canceling. Verify multiple times and watch your email for unauthorized subscription reactivations.
Nick Otmazgin
Be'er Sheva, Israel
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUtterly atrocious customer service.
Called about a simple issue, and after being given the runaround by their obtuse, unprofessional, rude staff, I ended up closing my account for good. After the horrendous unprofessional conduct of their 'customer service' staff, I told them the only way they would keep me as a customer would be a free month of service.
You don't get to treat people like garbage without consequences. The nonsensical talking point that they will listen to the call and take action against the agents is a lie. You don't have consistently bad experiences with their staff because they hold them accountable to good customer service; you have bad experiences with their staff all the time because that is their culture. The issue over a promotion to make up for what they did wasn't really something I expected since these companies believe they can treat us any way they like, and we will continue to give them our money, so I actually had my finger on the mouse to cancel the account, which was just billed for another month that day.
When you ask to speak to a supervisor, the agents argue with you and refuse to transfer the call. That is unacceptable. When I finally got the supervisor on the phone and he said they weren't allowed to offer promotions due to wasting over 2 hours of their customers' time being rude and unprofessional, I canceled the account immediately while I was on the phone. In addition, his comment that they couldn't compensate me for their conduct was untrue, so they are liars on top of everything else.
I then demanded that they refund my money for that month, and they told me they weren't able to do that either. The second lie. I'm not sure what else needs to be said beyond the fact their staff are blatant liars. They are dishonest at the core.
The company is unethical to a level I've only seen a few times before. When I told them I'm going to dispute the charge on my card with the bank, then they said they would reverse the charge and refund me for the month. Ironic how their policies and what they are able to do changes in real time. When I woke up today, I received an email asking how I was enjoying something on Netflix.
I went back to the account, and it was still open in spite of my closing it. I also noticed the money was never reimbursed for that month. I called back and again had to be hung up on twice, then spoke to one of the biggest pigs of a customer service rep I've ever spoken to, who was not only rude and unprofessional but argumentative and condescending. When I finally got to a supervisor, I told him I was going to take legal action against them, and I have done so in the past with businesses and have no problem doing it again in the future.
At this time, he processed the refund. The reason these businesses conduct themselves like this is because we tolerate it. Their garbage selection of available content isn't worth paying them to be rude to me. I will never be a customer of this company again.
For those that don't care about the way these companies treat other people, just be aware eventually it will be your turn. It may not be Netflix, but the bottom line is these companies all conduct business like this because the ignorant people in this country prioritize entertainment over ethics and values.
- Dont value their customers at all
- Corrupt unethical leadership
- Rude and unprofessional staff
Preferred solution: I want to see the employee who was unprofessional and rude terminated. That would be the only thing that would change my opinion
User's recommendation: If your desire for shallow entertainment is more important that having principles Netflix is a good match for you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cambio de tarjeta
Súper bien gracias 100 exelente e encanta mucho bendiciones ![]()
siiiii siii siii siiii siiii siiii siiii
User's recommendation: Nada
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Necesito hablar en español. Mi inglés no es fluido
I couldn't activate Netflix. Describe the problem. It was solved the next day.
No me puedo conectar a Netflix. En tv sale error 2-4 . En mi teléfono cerré sesión y sale que Netflix rechaza la conexión
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI bought a $92 blanket. It’s very *** material not happy at all.
I am No one has bothered to contact me, I purchased this blanket. Its very shoddy material.
Very dark looks like its very dirty, and I expect more for this type of money. Better qualityI would like to have it remade someone needs to contact me not through email so somebody needs to call me on the phone and speak to me about this purchase. I can be reached at 863-709-****.
I do expect to hear with you within the next couple of days. Thank you.
User's recommendation: Call me and discuss my purchase
Resolved: Just bought the TV and it's registered in another person's name on the Roku Netflix
They fixed my problem. Getting a hold of the right people.
Just bought a 75 inch Roku TV and it has another person's Roku address and payment method that does not work need to change it to mine
Monster, horrible content should not be on TV
The Netflix series Monster: The Ed Gein Story is sick, disgusting, and gratuitous. If this is based on a true story, they feel like they can get away with anything, but there's so much disgusting content that no one should be seeing—digging up dead bodies and a guy having sex with a dead woman and actually showing it.
Cut off women's body parts and vulvas. The character dances around with women's cut-off skin. It's just freaking disgusting and wrong. Mentally disturbed people could watch this and want to replicate this sick behavior.
God forbid a child see this. I will be canceling my membership.
This is not content. This is absolute filthy, sick garbage!
Preferred solution: Remove this disgusting show from Netflix. And apologize for this disgusting program.
User's recommendation: Remove this disgusting Sick wrong show monster the Ed King story it needs to go in the garbage and never see the light of day there is no value to this garbage!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDouble charge
I hope y'all can restart my problem. Please don't charge double next time because it's one Netflix I have.
- Help
- Help
Preferred solution: Full refund
User's recommendation: To be so the problem and why they charge double
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I would like to know the last two digits of me netflix card please n thank you
The scratch-off ticket part of the Netflix card and the last two digits came off with the sticker. My serial number is 308642****2975****, and the code is NAs3 4PXB WVTD 3H.
The last two ripped off with the sticker. It's for a $10 dollar card; it's all paid for.
- Please
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNetflix double charged
I was charged $26.98 on the 4th and the 29th of October. 2 times in one month, that's almost $55 in one month. That's ridiculous.
Preferred solution: Price reduction
User's recommendation: Check your bank account regularly
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bad
Hello
Netflix has been turned communist by Obama!
TRUE
They are One of many companies that are out right thieves. The have Chinks answering calls, cannot understand them.
Bad information. Won't help solve the issue. But they get their money up front first.
They should have their Federal License revoked. But Our crooked Government looks the other way, as usual.
Right, the deposed Biden administration .... I vaguely remember that. We all lost some brain matter during that awful four years.
Netflix is giving some of the money to kamala harris campaign. We closed our account. Just so everybody knows that customer service tells you to get your refund back through your bank.
I canceled my account because of the new plan setup. having ads with basic or having to pay almost $16 to not have ads is ridiculous.
glad they donated to Harris campaign though.
Harris 2024. *** trump and your feelings.
I closed our account as well. Then we cancelled Kamala.
2 for 2.
"Harris 2024" ; a fading bad memory. Never a more unqualified candidate in my lifetime.
Just found out their head cheese donated 7 million to harris campaign. I hope every Republican in the country gives them the boot , I did.
Dumb Maga jerk.
Wow, genius ; is that your entire comment ? Limited vocabulary ?
Communication issues ? Anger management problems ? Go sit in mommy's corner and sulk. It's over.
Harris / Biden are gone. Reality rules.
Lovin
I dont even have a account i was trying to set up a account. And when I put my card number in it said account confirmed it charged my card $7.55 each time but wouldn't verify my phone number.
Thanks