Netflix Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
2
ISSUES RESOLVED
1.6K
TOTAL REVIEWS
$66.2K
CLAIMED LOSSES
$238
AVG LOSS
330K
PAGE VIEWS
What's your story with this company?
Ask a Question About Netflix
Cons
- Customer service
- Streaming interruptions
- Money being taking from my acct with no warning
Pros
- What netflix used to be
- Convenience
- Use to love it
Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me: The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are. What makes it even...
View full review
Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIf you see charges on the same card, check on it | Netflix review
I have been charged 2 times in the past week for Netflix and I DIDNT order it. So how do I get my money refunded????
Review
Service
Netflix Customer Care
Cons
- Did not order netflix
Reason of review
Return, Exchange or Cancellation Policy
Loss
$33
Preferred solution
Full refund
Don’t bother with customer service | Netflix review
Spoke to extremely rude agent who gave his name as Dina (refused to spell or give surname) would not put me through to manager - when asked why I am paying for a premium subscription for 4 devices when kindle fire no longer supported by Netflix update- his response was basically so what, tough!! Appalling attitude, really disappointed that Netflix are employing *****!!! Will be cancelling my subscription
Review
Reason of review
Poor customer service
Customer service review | Netflix review
Called and chatted online to Netflix customer service. Both reps were very snippy and short with me. Not the way you treat a long time customer with an issue!!
Review
Service
Netflix Customer Care
Reason of review
Poor customer service
Preferred solution
Better training for reps!!
Hi, I have had a Netflix account for a couple of years now and I am becoming increasing upset by the state of affairs with you guys. Firstly, why you cancelled The OA is beyond me; it was a masterpiece! Why you would take something so intriguing and then ruin it for...
View full review
Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account | Netflix review
I'm seeing a person name on my account by the name of Jared with my email address, so I sign out and when I tried to sign in there appears to be Problem with the payment method
Review
Product
Netflix Account
Wanted a credit for their constant streaming issues I've been having. | Netflix review
She (the CS Rep) said to me "We can give you a credit but that means you'd be cancelling your subscription." What the FUCK?!!?!?! This is the same line of garbage that BestBuy's Accounts Department who they've outsourced to COLUMBIA gave me. Did I make a mistake #subscribingtoNetflix ?? Sure nice to know that they care about their paying customers!CustomerService
Review
Pros
- Convenience
Cons
- Bullying
- Poor slections
- Constant freezing and my internet connection is fine
Reason of review
Poor customer service
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSTAY AWAY, STAY THE *** AWAY | Netflix review from Las Piedras, Las Piedras
When I signed up for Netflix, I didn't realize I was going to be getting A LOT more than a trial for 30 days. I was also hacked 3 times during the month and when I finally figured out that it was from Netflix, I was furious. I realized this by contacting them based on the 3 different amount charges I was billed, and they stated I had 3 accounts. WHO IN THE WORLD SIGNS UP FOR 3 ACCOUNTS? Their database is a poorly protected cyber secured company whose HQ's are based in the IT capital of the world, SAN JOSE. I now have to cancel my card and get a new one. THANKS, NETFLIX. WAY TO STAY PROFESSIONAL
Review
Service
Netflix Membership
Reason of review
Problems with payment
Loss
$35
Preferred solution
Full refund
Took money off my card twice | Netflix review from Montreal, Quebec
Money was took off my card twice n I need it back ASAP.
Review
Product
Netflix Account
Watch your bank statement | Netflix review
I cancelled my account on march2019 my screen on Tv since then was not active haven't checked my bank statement until January 2020 they have been charging me and talk to them they just keep repeating the same thing over that I never cancelled I explained I did on screen and since then I had blue screen since then,no benefit of a thought is there error,I ask to talk to supervisor on hold over30 minutes,they suck and they could suck a bag of ***
Review
Pros
- Programming
- Streaming is good
Cons
- Been double billing me for over 3 years
Reason of review
Problems with payment
Loss
$170
Preferred solution
Full refund
Tags
Find a phone number for Netflix Corporate
Netflix, like a lot of American companies have outsourced their customer service call centers to the Philippines. So phone calls to Customer service get automatically routed, and when having technical difficulties, you're talking to someone from overseas, who may or may not understand your problem, and after a week of trying to reach someone, I've demanded two months off my bill. They still haven't told me what's wrong, or when the problem will be fixed.
Review
Service
Netflix Streaming Service
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
This has just started happening to me.