Netflix
Netflix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 8739 customer reviews. Consumers are mostly dissatisfied.
45% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows, Movies.
Cons: Customer service, None i can think of, Too expensive.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 8739 customer reviews. Consumers are mostly dissatisfied.
45% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows, Movies.
Cons: Customer service, None i can think of, Too expensive.35% of users think that Netflix should improve its Customer Service.
45% of users say that they won't use Netflix in the future for similar services or products.Recent recommendations regarding this business are as follows: "Make sure u check email before submitting", "Tell them your Internet provider does not use a VPN.", "Very disappointed I might cancel my subscription due to her childish behaviour", "I know we want home entertainment. We need to research more and get without registrators to fight for better services.", "Don't get NETFLIX you're a bunch of crooks".
Most users ask Netflix for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Netflix Reviews
"With ease"
Wonderful stress free. The person was a Pleasant representative . Resolved my issue with ease . I did not have to wait long on line
"Stold money out of my account..had account for 30 days canceled it on the 29th day an they still took my money"
Stold money..canceled my account an the still took money ..had account for 30 days canceled it on day 29 an they took liberty to my account User's...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel auto payment and refand amount
Auto payment close and reffend my amount I am not happy for this behaviour please cancel auto payment and refund my amount
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney refund
I have subscribe Netflix amount cut but not subscribe. Please help me sir.
Preferred solution: Full refund
I can't login!
Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:
The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.
What makes it even more frustrating is that it will work on some of my devices but not others.
For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.
keeps telling me my password is wrong!
HELP! I know the password is right!
Come Jan 20th Trump w.b. your Daddy snowflake.
Replying to
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Princeton, British Columbia
They gave my account away.
They gave my account after receiving a fake story from another email address. They proceeded to change the email on my account without anything but an email to me with the chat record.
I must have had my password leaked somehow.
I was told they couldn't reverse the change when I got ahold of customer service after I got off work. I'm not impressed.
User's recommendation: Change ur passwords
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Nexflix issue
There were two accounts and there was only supposed to be one don't know how it happened, but it happened before I'm back I'm good because I'm getting my refund back
User's recommendation: Yea
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Partially blind I want Netflix with ads for 7.99
I cant see I need to speak to someone please hhhjjjk hhelppppp help helllllp I cant deep breathe and feel like a human again please help my family please please help me out thank you please help me turn my family tv on please help me please help my elderly eye trouble please help icaalll and nob
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My Netflix is not working
Company fixed the issue and I have been provided with apology. I was not able to sign into Netflix.I was not offered anything. Went onto Netflix customer chat.
My Netflix is just not going to the selection area...its showing me payment plans? I already have a payment plan!!
The $7.99 a month plan which is on auto payment! So what is the reason my Netflix is not working???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
#BB Always is ready
You can feel the vibe of each movie, and you can represent tha action you want each day , and you put in function the right way. Just having fun and making the best ideas and performance the movie and having an a good presentation and a good lights camera action. they talk me something about marvel
Hello my name is Alberto Lucero and I have a type of ideas so you can growing more your company and we can star plans I have a lot ideas and I know how we can make a video crossing the border. Like type of movies and doing everything with respect and be sure of what we doing. I have a place where I sell food In nogales Sonora so I dont know you can make a video game and allot of things maybe in Florida or we can make looks like other places but in Nogales Arizona tu you know everything could growing up just doing the things 
User's recommendation: Learning and never stop dreaming it doesn’t matter if you are wake up keep dreaming
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been charged for my UK Netflix account after deleting it
I have moved to Qatar so deleted my old UK account, and opened a Qatari Netflix account. However, I have still been charged for my deleted UK account.
Preferred solution: Full refund
User's recommendation: Watch out
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unauthorized access, fraudulent charge
I need to share something that happened to me recently with Netflix because its honestly alarming, and I think people should be aware.
A few days ago, on January 30, I got a notification that someone tried to change the email on my Netflix account. I hadn't used or recharged my account since July 2024, so this immediately felt suspicious.
I didn't think too much of it at first, but today, things got worse.
This morning, February 1, I checked my bank account and saw a $2.99 charge labeled 5F516A Netflix.com Los Gatos. I never made that payment. I haven't even been using Netflix for months, so why was I being charged? That's when it really hit me someone had actually gained access to my account.
And then, something even weirder happened.
I noticed that Netflix's website and all the emails I received from them had suddenly switched to Arabic. I never changed my language settings, so clearly, someone else did.
At this point, I'm beyond frustrated. How did someone get into my account? Why was I charged money for something I didn't authorize?
And why was my account being altered without my knowledge? This isn't just a small issue it's a serious security problem.
I've already reached out to Netflix, demanding that they investigate, refund my money, and restore my account settings. But honestly, this whole thing has made me question how safe our accounts really are. If this can happen to me, it can happen to anyone.
So if you have a Netflix account, please check your emails, monitor your transactions, and make sure your security settings are strong.
If something seems off, act fast.
I never thought this would happen to me, but here I am, dealing with a hacked account and unauthorized charges. Netflix needs to do better.
- I can watch a variety
- Takes long to actually take action on costumers problems
- Potential for future hackers
- Customer support uncertainty
Preferred solution: Full refund
User's recommendation: I need to share something that happened to me recently with Netflix because it’s honestly alarming, and I think people should be aware. A few days ago, on January 30, I got a notification that someone tried to change the email on my Netflix account. I hadn’t used or recharged my account since July 2024, so this immediately felt suspicious. I didn’t think too much of it at first, but today, things got worse. This morning, February 1, I checked my bank account and saw a $2.99 charge labeled “5F516A Netflix.com Los Gatos.” I never made that payment. I haven’t even been using Netflix for months, so why was I being charged? That’s when it really hit me—someone had actually gained access to my account. And then, something even weirder happened. I noticed that Netflix’s website and all the emails I received from them had suddenly switched to Arabic. I never changed my language settings, so clearly, someone else did. At this point, I’m beyond frustrated. How did someone get into my account? Why was I charged money for something I didn’t authorize? And why was my account being altered without my knowledge? This isn’t just a small issue—it’s a serious security problem. I’ve already reached out to Netflix, demanding that they investigate, refund my money, and restore my account settings. But honestly, this whole thing has made me question how safe our accounts really are. If this can happen to me, it can happen to anyone. So if you have a Netflix account, please check your emails, monitor your transactions, and make sure your security settings are strong. If something seems off, act fast. I never thought this would happen to me, but here I am, dealing with a hacked account and unauthorized charges. Netflix needs to do better.
Same thing happened to me but I caught my within a day. Netflix use to be good but now they have to many things happening.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my service. I'm moving out of state.
My service will be down for 2 months. I'm moving to a new state. It will take me a couple of months to find housing.
- Very entertaining & price are fantastic
User's recommendation: Please get this service it's life changing. Very entertaining.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Resolved: Problem signing in on ipad
Company fixed the issue and I have been provided with apology. Turned out to be spectrum internet problem
All of a sudden I cant sign on to Netflix saying I have a vpn or proxy turned on. They could not help me and said call cable company, which I did and they were no help.
All in my iPad.
It just started not working tonight. No one could help me fix it on both ends
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Washington
My Netflix is not working even though I paid the bill
I cant get Netflix for over a week and even though I paid it is still not working if this isnt resolved today I am going to cancel my service Every time I call you hang up on me
User's recommendation: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grasston, Minnesota
I’ve canceled Netflix last year and y’all are still taking money out of my account
Ive canceled my Netflix last year of July 2024 and yall are still taking money out of my account I would like a phone call back at 336-944-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don't know why I have to keep logging into my Netflix account
Please call me at 479-979-****. You see, my stepdad and I, we got the same account.
It's only me and him that's on Netflix, and when I put his information in, mine goes away. When I put his email and stuff in, his goes away.
So now I don't know what to do. We have no problem about this.
User's recommendation: 10
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSystem Generated Sales Tax
To whom it may concern, my name is Dawn Mcleod I am writing this email to inform your company headquarters that your System Generated Sales Tax is incorrect!! I live in Orlando Florida, the sales tax for Oramge county Florida is 6.5%.
Your System Generated Sales Tax is charging me $1.02 for tax. That is12.8% I do not know what state and county charges that much sales tax, but I can guarantee I would absolutely never live in a county that chares that much sales tax!! I tried to rectify the error that your company has been over charging me for years, however I was unsuccessful due to the fact that your employees are unable to make the appropriate changes on their end, so I was told multiple times today! Since your company has been over charging me for years and is inable or unwilling to make the appropriate changes for the coumty to which I live, I will no longer be a member of your company after April 25 when my subscription is completed!
It is quite sad that your company is loosing a loyal customer for multiple years over a difference of $.50 That just confounding to me. By the way apparenty your System Generated Sales Tax apparently is not able to do math correctly! Because of that your company has been ripping customer offfor years!! I myself am on a fix income on disability due to injuries I sustained during active duty.
If this is how you treat your customers, then I have no desire to be any part of you company! Just FYI $7.99
× 6.5% is $.51 my bill should only be $8.50.
Preferred solution: Price reduction
User's recommendation: Check the amount Netflix is charging you for your Sales Tax!
Inquiring minds want to know. Have you moved since you stated you would never live in a county that charged that much tax? Have you any plans to edit your post and apologize?
Netflix FAQs
The company generally does not offer to refund Netflix subscriptions unless there is a mistake on their end. To start a refund process, ensure you were charged incorrectly after canceling your subscription or during a free trial, and contact Netflix customer service at 888-638-3549 or via the support page and provide evidence that you were wrongfully charged.
To log into your netflix.com account on a web browser, click the Sign In button in the top right corner of the website’s homepage and enter your email or phone number and password.
To access the Netflix account login page via the app, open it on your device, tap the Sign In link, and enter your credentials.
Netflix no longer offers a free trial. However, you can sign up and cancel your subscription anytime if you decide it’s not for you. There are no contracts, cancellation fees, or commitments.
If Netflix isn’t working, you can try several options. First, check the internet connection. Next, make sure you have the latest version of the Netflix app installed and try to clear its cache and data. You can also visit the Netflix Help Center or check social media to see if Netflix is experiencing a service outage. If the methods offered above appear inaffactive, try to reinstall the app. If you encounter specific error codes, you can enter them on the Netflix Help Center for more tailored solutions.
To change your Netflix plan, log in to your account on a web browser or the Netflix app. Go to account settings by clicking on your profile icon and select the Change Plan option under the Plan Details section. Choose the plan you want to switch to and find the Continue or Update button. Click “Confirm Change” to finalize your new plan. Changes to a higher-priced plan start working immediately, while downgrades will take effect at the start of your next billing cycle.
Netflix was founded on August 29, 1997, by Reed Hastings and Marc Randolph in Scotts Valley, California.
Netflix allows you to have up to 5 profiles on a single account. Each profile can have its personalized settings, including language preferences, maturity levels, and viewing restrictions.
Brands Related to Netflix
DVD Netflix
“Let me talk to someone about double billing and highly improper amount never authorized worst service...“
StoryBots
Albuquerque Studios
Companies Similar to Netflix
Hulu
“It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now...“
Amazon Prime Video
“I tried watching NFL Thursday night 10/24 with Rams/Vikings matchup. Along with multiple buffering...“
Peacock TV
“The error codes should have been enough to figure out how to fix it by the error codes!!! Just fix it!!“
Paramount Plus
“They took away the discount randomly then tried to lie and say it was still there when it wasnt and they...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
bad
Hello
Netflix has been turned communist by Obama!
TRUE
They are One of many companies that are out right thieves. The have Chinks answering calls, cannot understand them.
Bad information. Won't help solve the issue. But they get their money up front first.
They should have their Federal License revoked. But Our crooked Government looks the other way, as usual.
Netflix is giving some of the money to kamala harris campaign. We closed our account. Just so everybody knows that customer service tells you to get your refund back through your bank.
I canceled my account because of the new plan setup. having ads with basic or having to pay almost $16 to not have ads is ridiculous.
glad they donated to Harris campaign though.
Harris 2024. *** trump and your feelings.
Just found out their head cheese donated 7 million to harris campaign. I hope every Republican in the country gives them the boot , I did.
Dumb Maga jerk.
Lovin
I dont even have a account i was trying to set up a account. And when I put my card number in it said account confirmed it charged my card $7.55 each time but wouldn't verify my phone number.
Thanks