Netflix Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me: The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are. What makes it even...
View full review
Most Helpful
Review
Netflix review: I have none...
NetflixI love Netflix...I've never had any issue or concerns! Note: I've been with Netflix's since 2013.
Pending
Review
Reason of review
Exactly as described/ advertised
Tags
Netflix review: Bad customer care services,
No one care about customer and customer care ph no was not working very bad experience with Netflix
Review
Reason of review
Poor customer service
Loss
$799
Recently I got a DVD that would not play on my computer. After trying multiple times, I tried another DVD from Netflix and it worked fine. I returned the faulty one and got a replacement a few days later. What a surprise that the second one didn't play! I tried another...
View full review
Review
Service
Netflix Membership
Netflix review: Fraudulent activity on our acvount
I try your free month trail Netflix service and after that monthly subscription amount is deducting from my account. Iam not using your service from last three months and amount of 1500 is gone from my account .kindly resolve this issue and refund my amount
Review
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund
Keep checking your bank Netflix were taking money from mine almost weekly
Absolutly terrible customer service i called with a complaint and was told i had 4 accounts how is that even possible however they said they would cancel 3 with no explanation how this happened but since then they cancelled my original account saying theres an investigation into this still no explanation now i cant get anywhere ive tried contacting them still no answers and no refund
Review
I live in Los Angeles north of LAX Airport. My nearest Netflix shipping center is Santa Ana, Ca. about 20 miles away. For more than ten years DVD's have been arriving one day after shipping and one day on the return. Thanksgiving week things went "south". I noticed the...
View full review
Review
Service
Netflix Dvd Rental
Pros
- Use to love it
- Variety of shows
Cons
- Slow delivery time
Reason of review
Problem with delivery
Loss
$10
Tags
Netflix review: Avoid customer service
Over a 3 day period I called 9 times to ask a question. Every single time they cut me off around 3 minutes. No warning, just silence. They talk the time out giving you no time to talk to them. Lousy service. Avoid it if you can.
Review
Service
Netflix Customer Care
Pros
- Good movie options
- Use to love it
- What netflix used to be
Cons
- Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Discontinue netflix
We were trying for one month free trial but netflix displayed we are not eligible for free trial and your subscription start now. We want to cancell this subscription.
Review
Product
Netflix Premium Subscription
Reason of review
Pricing issue
Preferred solution
Full refund
Netflix review in Winter Garden, Florida: Don’t sign up, unless you want to be a customer forever. Your account never closes, or freezes, after you cancel it. Customer service is terrible.
Cancelled my account in April. In November I get 2 emails. One saying my password has been changed. Another saying my email address has been changed. I haven’t accessed the account in 7 months, I thought it was closed. Yet, someone was able to change the password, and email address. My credit card is still on file also, according to customer service. I couldn’t make them understand my concerns. They just keep telling me not to worry, that my card hasn’t been charged yet. WTF? I asked what email address it had been changed to, they said they didn’t know? How could that be? This is a case of fraud, and they don’t care one bit. Mind blowing.
Review
Reason of review
Return, Exchange or Cancellation Policy
Netflix review in Ahmedabad, Gujarat: Wrong Charged for Subscription
I have already cancel my subscription than why I have been charged for last 2 month? I want my money back.
Review
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2621
Preferred solution
Full refund
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I have the same issue