Netflix Reviews and Complaints | netflix.com @ Pissed Consumer

Most helpful review

Sep 22, 2013 PissedConsumer379106 of Chandler, AZ

I can't login!

Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me: The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are. What makes it even...

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553 comments

Mar 07, 2021 PissedConsumer1990253 #1990253

Same bloody problem with my playstation, which until this morning was logged in on problem

0 0

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#448560

Product

Netflix Account

New Reviewer

Sep 25, 2022 Advay Eyg

Any special prices for people that are in hardship due to Covid

4.0

otherwise customer service person was helpful and knowledgeable. I feel that there should be a MAX of 100 letters Because I really didnt have much to say so think about changing that OK to whatever number of Max letters you want. you have a good day thank you

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#4010877

Pros

Very reasonable for people that can afford it

Cons

Very reasonable for people that can afford it

Preferred solution

have a price reduction for people in hardship due to COVID and not able to work due to high risk or illness

New Reviewer

Sep 25, 2022 Nanette J Vok

Ur worker wasn't able to take of me,no else was there to help me,yeah it did *** me off,so I cancelled she was able to do that real quick.

3.4

Fund the lady who I spoke to an question her bout the situation my recommendation is hire people who know what their doing to help the customer.

User's recommendation: Right now I don't,

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#4010666

Location

Ridgewood, New York

New Reviewer

Sep 25, 2022 Natalie D Dnh

Can’t go from tv to tv in same house

1.1

There is only one account in the household, for the past 10 years. Turned off the TV in one room tried to watch it in the other side too many people are using, but only one account/user no extras on the account. I am told by Netflix that if I want to go back-and-forth...

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3 comments

Sep 25, 2022 PissedConsumer2255607 #2255607

What you can do is when you want to go to a different TV. Makes sure you exit app before turning off the tv.

0 0

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#4007870

Loss

$11

Preferred solution

Price reduction

New Reviewer

Sep 24, 2022 Meliy P

Couldn’t sing in from Italy

2.6

Costumer service was no help with my payment.we are trying to reset our account, with no results Costumer service did not to escalaste the issue to a managers.

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#4005969

Location

Castelnuovo Magra, Liguria

Sep 24, 2022 PissedConsumer4005848 of Bainbridge, GA

Too "WOKE for your own DISNEY Good!"

Look at Disney, hemorrhaging MONEY and CUSTOMERS DAILY! Pretending to listen to their actual quality customers! So "WOKE" people consider them racist.! I'm 7 nationalities in one...7!!! from every shade!! I look at racism in the quality as I.Q. In other words, you...

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#4005848

Location

Bainbridge, Georgia

New Reviewer

Sep 24, 2022 Fran B Ssc

I called cuz I could not get reconnected to Netflex.

3.1

I spent at least 1 to1 1/2 hours trying to get help. After Explaining the problem at least 3 times. The customer service person could not get the jest of the problem. I have no problem with foreigners with big accents. They can kinda speak clear English, but cannot...

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#4005519

Pros

Works when it works

Preferred solution

Paid for my hour and a half.

New Reviewer

Sep 24, 2022 Stanciu S

I mistakenly put the wrong email address

I start whit make my account but I do i mistake and i put a wrong email address now i can not sing in on my account and i pay for nothing because I can see o log in please help my boy email me to stelica261@***.com thank you

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#4003857

Loss

Preferred solution

Full refund

New Reviewer

Sep 23, 2022 Eraina Pst

Verify account current

4.0

Netflix customer service was more than helpful they help me reset personal information due to the fact that it wasn't updated and I didn't have access to the old information it took a little while but it was well worth it and I'm very pleased to say that they did a great job I appreciate all of the team members that help me out today thank you Netflix

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#4002477

Preferred solution

Nothing I'm very pleased with my service

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Sep 23, 2022 PissedConsumer4002172 of Concord, CA

Can’t play Netflix in my Apple cellphone.

Summer from customer service is too articulate to speak English upon assisting me. It doesnt feel like shes sincere and has compassion while talking to me. Summer didnt solve the issue I brought up to Netflix.

User's recommendation: Simplify the complicated explanations!

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#4002172

Location

Concord, California

New Reviewer

Sep 23, 2022 Mary M Mez

Overcharged

Charged $21 for several months. I did not upgrade to that. I signed up for the $14:a month. I should be reimbursed the difference for all the months I was over charged.

User's recommendation: Check your bank account for all automatic withdrawals.

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#4000811

Loss

$56

Preferred solution

Full refund

New Reviewer

Sep 23, 2022 Mary M Mez

Complaint was resolved it was usps responsible for the delay with my order

I was being charged for prime in which I never ordered it. To begin with I was Bing charged $14 A month . Then recently I noticed that $21 was being taken out of my account. I searched it back and saw $21 was taken out for several months. I should be reimbursed the difference between the $14 and the $21

User's recommendation: Check your bank account!

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#4000769

Location

Schenectady, New York

New Reviewer

Sep 23, 2022 Nanette J Qdd

Canceled

U need to hired people that can do their job this is why I've closed my account She couldn't help me an didn't help me.i wish I could find a job doing nothing an still get paid

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#4000140

Location

East Elmhurst, New York

Sep 22, 2022 PissedConsumer3997734 of Bradenton, FL

Monster The Jeffrey Dahmer Story not on Netflix?

Not able to get movie on Netflix. Per Google, it was on Netflix starting 921. She had no knowledge of what I was talking about. I couldn't understand a word of what she was saying. I told her I would call back tomorrow.

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#3997734

Location

Bradenton, Florida

Sep 22, 2022 PissedConsumer3996510 of Monterey, CA

Want to ask about a series

Never was able to speak to anyone. Wanted to know how to watch The Ambassadors Daughter,Turkish series, with English subtitles.

User's recommendation: Not so great.

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#3996510

Location

Monterey, California

New Reviewer

Sep 22, 2022 Quenton Ael

Saying someone else is using my account

3.7

I have had to delete this person 4 more times. I'm not sure how to make it more secure. I was not told how to keep this person from getting into my account and adding themselves to my account.

User's recommendation: Don't know how to keep this person from getting on my netfix.

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#3996447

Location

Guaymas, Sonora

Brands Related to Netflix

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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I am the author of comment and would like to remove it

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Coverage Area	3/5
Style and Design	3/5
Price Affordability	3/5
Website	2/5
Diversity of Products or Services	2/5

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Top Netflix Reviews

"Any special prices for people that are in hardship due to Covid"

"Can’t go from tv to tv in same house"

Netflix Reviews

I can't login!

Any special prices for people that are in hardship due to Covid

Ur worker wasn't able to take of me,no else was there to help me,yeah it did *** me off,so I cancelled she was able to do that real quick.

Can’t go from tv to tv in same house

Couldn’t sing in from Italy

Too "WOKE for your own DISNEY Good!"

I called cuz I could not get reconnected to Netflex.

I mistakenly put the wrong email address

Verify account current

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Can’t play Netflix in my Apple cellphone.

Overcharged

Complaint was resolved it was usps responsible for the delay with my order

Canceled

Monster The Jeffrey Dahmer Story not on Netflix?

Want to ask about a series

Saying someone else is using my account

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