Netflix
Netflix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 8961 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows, Movies.
Cons: Customer service, None i can think of, Too expensive.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 8961 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Good shows, Movies.
Cons: Customer service, None i can think of, Too expensive.34% of users think that Netflix should improve its Customer Service.
45% of users say that they won't use Netflix in the future for similar services or products.Recent recommendations regarding this business are as follows: "I’m not going to recommend Netflix’s if this continues", "Don’t waste your money.", "Pay attention to your monthly subscription fee", "Cancel Netflix if they can't get their stuff together", "4".
Most users ask Netflix for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Netflix Reviews
"Unwarranted membership change"
Unwarranted membership change, but once we spoke to the resprenstive it all got cleared up Excellent customer service User's recommendation: Pay attention to...
"It gewat"
I have Netflix in a few devices. One I was using over the weekend wouldnt let me log in. Didnt send the email they kept saying was sent. User's recommendation:...
Sacramento, California
Problem loading mo ie or shows
Movies or shows gets up to twenty percent and then stop loading. I have tried installing Netflix and reinstalling. Netflix, and it still is giving me issues where it won't load the movie or so.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney refund
I have subscribe Netflix amount cut but not subscribe. Please help me sir.
Preferred solution: Full refund
I can't login!
Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:
The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.
What makes it even more frustrating is that it will work on some of my devices but not others.
For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.
keeps telling me my password is wrong!
HELP! I know the password is right!
Come Jan 20th Trump w.b. your Daddy snowflake.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Getting ripped off
This company is just money hungry. Someone made an account with their information and then used my bank account to pay for the account.
I paid it a week and three days ago. So I go to watch my show and my account wanted another payment. I call Netflix and find out that my bank account was the only thing linked to the account. Today is my birthday and I asked for a month free for the inconvenience, and I was denied.
How rude. I never ask for a hand out. Was my account fixed and updated? - yes but however it would really break your back account to give 1 month free for 8.00 ...
I am taking this to social media which I have 2 million viewers on my account, and I am going to see what others have to say about all of this as I have taken screenshots and screen recording. If you care I'd appreciate a phone call to discuss this matter and this message is date time and stamped as of June 25, 2025, at 6:52 am Eastern time.
My phone number is 570336**** Ms. Trisha
User's recommendation: I am a first time customer and I so far am not impressed
Why are you expecting handouts from Netflix ? They didn’t steal your banking info. What a piece of garbage you are.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged my card and T-Mobile pays for my account
Not happy have not used my account in months. I use and although I pay $11 each month thru T-mobile my card debit card was charged $7.99.
When I review my history it shows T-mobile pays.
Please refund the additional charge.
This is why I havent watched in months petty discrepancies that cause me to waste time fixing. Not worth uding service!!
- Not the same price
- Double charge by netflix on card
- Have to pay extra fees
Preferred solution: Full refund
User's recommendation: Pay attention to your billing if you pay thru your T-Mobile service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSome one *** my account
Someone hacked my account from different countries. Can you cancel and reset my account? I need help, please.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
My payment method is not updating when trying to restart my membership
I was unable to update my payment method in order to restart my membership. I was told the first time I called that it was because of an authorization issue on behalf of the website, but I am not sure if that is the case; there was an issue the first time I tried to submit my new payment method even though I entered my information correctly
User's recommendation: I recommend keeping the same payment method if you can, especially if you will restart your membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boise, Idaho
I want to change my plan
The guy on the phone was very nice helpful and fast to change my plan with no publicity, more expensive but more relaxing with no interruptions with pubs
who have nothing to do in a dramatic or intense movie !
User's recommendation: Please order Netflix with No Pub
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPut some newer movies on when the movies come out theater
Why my Netflix is due it's due until October the 4th why it's saying a different thing and someone changed my plan
User's recommendation: Love her she was honest with me and patient with me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wichita Falls, Texas
Movies not showing
I was watching a movie, and then it quit showing, saying there was a problem accessing this title. I have had this issue happen before.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Madison, Tennessee
Payment issue
I paid my Netflix this month and now it's saying I have an overdue payment like what's going on here.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't watch but I paid
I don't understand what is happening {{
Preferred solution: Deliver product or service ordered
User's recommendation: Bad service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Princeton, British Columbia
They gave my account away.
They gave my account after receiving a fake story from another email address. They proceeded to change the email on my account without anything but an email to me with the chat record.
I must have had my password leaked somehow.
I was told they couldn't reverse the change when I got ahold of customer service after I got off work. I'm not impressed.
User's recommendation: Change ur passwords
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Nexflix issue
There were two accounts and there was only supposed to be one don't know how it happened, but it happened before I'm back I'm good because I'm getting my refund back
User's recommendation: Yea
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Partially blind I want Netflix with ads for 7.99
I cant see I need to speak to someone please hhhjjjk hhelppppp help helllllp I cant deep breathe and feel like a human again please help my family please please help me out thank you please help me turn my family tv on please help me please help my elderly eye trouble please help icaalll and nob
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My Netflix is not working
Company fixed the issue and I have been provided with apology. I was not able to sign into Netflix.I was not offered anything. Went onto Netflix customer chat.
My Netflix is just not going to the selection area...its showing me payment plans? I already have a payment plan!!
The $7.99 a month plan which is on auto payment! So what is the reason my Netflix is not working???
Netflix FAQs
The company generally does not offer to refund Netflix subscriptions unless there is a mistake on their end. To start a refund process, ensure you were charged incorrectly after canceling your subscription or during a free trial, and contact Netflix customer service at 888-638-3549 or via the support page and provide evidence that you were wrongfully charged.
To log into your netflix.com account on a web browser, click the Sign In button in the top right corner of the website’s homepage and enter your email or phone number and password.
To access the Netflix account login page via the app, open it on your device, tap the Sign In link, and enter your credentials.
Netflix no longer offers a free trial. However, you can sign up and cancel your subscription anytime if you decide it’s not for you. There are no contracts, cancellation fees, or commitments.
If Netflix isn’t working, you can try several options. First, check the internet connection. Next, make sure you have the latest version of the Netflix app installed and try to clear its cache and data. You can also visit the Netflix Help Center or check social media to see if Netflix is experiencing a service outage. If the methods offered above appear inaffactive, try to reinstall the app. If you encounter specific error codes, you can enter them on the Netflix Help Center for more tailored solutions.
To change your Netflix plan, log in to your account on a web browser or the Netflix app. Go to account settings by clicking on your profile icon and select the Change Plan option under the Plan Details section. Choose the plan you want to switch to and find the Continue or Update button. Click “Confirm Change” to finalize your new plan. Changes to a higher-priced plan start working immediately, while downgrades will take effect at the start of your next billing cycle.
Netflix was founded on August 29, 1997, by Reed Hastings and Marc Randolph in Scotts Valley, California.
Netflix allows you to have up to 5 profiles on a single account. Each profile can have its personalized settings, including language preferences, maturity levels, and viewing restrictions.
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bad
Hello
Netflix has been turned communist by Obama!
TRUE
They are One of many companies that are out right thieves. The have Chinks answering calls, cannot understand them.
Bad information. Won't help solve the issue. But they get their money up front first.
They should have their Federal License revoked. But Our crooked Government looks the other way, as usual.
Netflix is giving some of the money to kamala harris campaign. We closed our account. Just so everybody knows that customer service tells you to get your refund back through your bank.
I canceled my account because of the new plan setup. having ads with basic or having to pay almost $16 to not have ads is ridiculous.
glad they donated to Harris campaign though.
Harris 2024. *** trump and your feelings.
Just found out their head cheese donated 7 million to harris campaign. I hope every Republican in the country gives them the boot , I did.
Dumb Maga jerk.
Lovin
I dont even have a account i was trying to set up a account. And when I put my card number in it said account confirmed it charged my card $7.55 each time but wouldn't verify my phone number.
Thanks