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Closed captions on Netflix

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Closed captions on Netflix
Because of accents that we cant grasp we like the closed captions but quite often we cant see them because the background is white with while lettering. Why cant Netflix do like other networks, the closed captioning is shown in a black bubble so we can always see the words.
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#2081153

Go to your Netflix profile settings and you can change everything from the Font, Color and Shadowing of CC.

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#2364307 Review #2364307 is a subjective opinion of poster.
Pros
  • Awesome shows
Preferred solution
Put the closed captioning in a black bubble
Most helpful review

Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me: The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are. What makes it even...
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553 comments
#1990253

Same bloody problem with my playstation, which until this morning was logged in on problem

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#448560 Review #448560 is a subjective opinion of poster.
Product
Netflix Account

Charges

3.6
Netflix raised the rate without telling me three times and just pulled it out of my account, even if they did send me an email let me know I never authorized they shouldve asked.

User's recommendation: Let them know you do not give permission for them to just take out whatever they want them your account.

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#3587537 Review #3587537 is a subjective opinion of poster.
Location
Dyersburg, Tennessee

Remove my service

4.1
YDoesn't have money. Lost my job. Can't afford it right now. Will get back when find another job. My brother watched instead of me. It kept him company. I got it for him. He no longer needs it. He is getting married. I don't watch tv its boring. Its a wast of time and money. I can get something out of life then watch tv
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#3587283 Review #3587283 is a subjective opinion of poster.
Location
Delaware, Ohio
New Reviewer

Resolved: Need a envelope

Update by user May 17, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user May 17, 2022
No issue my husband used the envelope as a coaster got it very wet I just wanted how to send the DVD back no issues
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Resolved
ID
#3585031 Review #3585031 is a subjective opinion of poster.
Location
Colorado Springs, Colorado

Cannot get Netflix to load every day

1.0
For the past month getting Netflix to load on our TV has been hit or miss. One night it loads the next it doesn't. So we called for help. The guy sounded like he was in his backyard with his kids. Totally did not pay attention to our problem. Wanted us to shut down the Xfinity box and "re-boot". My husband explained that the TV is able to load Hulu, Disney all other platforms except Netflix so rebooting would not solve the issue. The guy sounded stoned and offered NO HELP AT ALL . We hung up out of frustration. We're paying for a service that does not work. Netflix FRAUD!!

User's recommendation: NO point in calling you're wasting your time!

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#3584687 Review #3584687 is a subjective opinion of poster.
Location
San Mateo, California

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You billed me twice after I canceled my service

1.8
I canveled My account over a month ago. And you billed for another month. Please put that money back on my account. And cancel and replace my money.
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#3584136 Review #3584136 is a subjective opinion of poster.
Location
Weatherford, Texas
New Reviewer

Overcharge

3.7
Problem resolved even though it should never have happened refund pending. . . . . . . . . .. . . . . . .,. .
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#3584063 Review #3584063 is a subjective opinion of poster.
Location
Walden, New York
Preferred solution
Full refund

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Verified Reviewer New Reviewer

1.0
I got new phone service Nov of 2021 and Netflix was included in my phone bill as a package deal so I switch my account through my phone service well They kept charging me full price and still ate and I called they claim they only charged me three months this year and...
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#3582845 Review #3582845 is a subjective opinion of poster.
Product
Netflix Subscription
Pros
  • Decent tv shows
Cons
  • Customer service sucks
  • Canceled great shows
  • Bad billing

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Verified Reviewer New Reviewer

Someone hacked my account

I Lelia Reed at leemree6568@***.com had this account closed, however I received notice that this account have been reopened a using my credit card. I will appreciate if you all will close this account and please credit my account from the time I closed it and please only myself can reopen it.. Thank you
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#3582320 Review #3582320 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$40
Preferred solution
Full refund
New Reviewer

Charge

Them charging my card for a in active account and they havent charged my card in months intill now I want my money back on my card this doesnt make any since
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#3581600 Review #3581600 is a subjective opinion of poster.
Location
Waterford Township, Michigan
Preferred solution
Full refund

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Status of account

Used a gift card for receiving DVDs but not sure when it will or has expired. Thought I would have gotten a notice from Netflix regarding status. Will not use again if I dont have a reply.
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#3581068 Review #3581068 is a subjective opinion of poster.
Location
Spokane, Washington
Preferred solution
Status of account…has it expired and, if not, when?
New Reviewer

Cancel netflix

1.0
I want to Cancel my account and it wont let me. Ridiculous. Your rates are to high and your customer service is non existent. Hows that for more letters

User's recommendation: Don’t subscribe.

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#3580574 Review #3580574 is a subjective opinion of poster.
Location
Brighton, Michigan
Preferred solution
Cancel my subscription

To chage my billing package to $9.99

5.0
I do not have a complaint. I called to change my billing price. Customer service was very helpful. I was pleased with the service Thank you
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#3579188 Review #3579188 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Price reduction

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Verified Reviewer New Reviewer

Some mistakes in Subtitles

4.3
Hi Team, Today i watching Radhe shayam Hindi movie on Netflix, there have some mistakes in the time 01:21:25 Vikramaditya Speaking 54 I'm hindi but in Subtitles written 74 please correct it. Regards Raunak Kumar Jha
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#3577518 Review #3577518 is a subjective opinion of poster.
Location
Dharwad, Karnataka
Pros
  • Great shows
  • Lot of content
  • Great variety of shows
Cons
  • Cannot reach customer service when needed
Preferred solution
Just correction

Movies have an agenda. Make conservatives look bad

3.2
Movies rag on Trump. I have to go to HULU to get a balance. Example *** Sick wouldn't be shown NEXFLIX or 2000 Mules.
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#3576745 Review #3576745 is a subjective opinion of poster.
Location
Chatsworth, California
Preferred solution
Let the company propose a solution
New Reviewer

Billing issue

2.0
Received a text message that my payment did not go through. I want to find out the reason. And also make sure the text is authentic
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#3576006 Review #3576006 is a subjective opinion of poster.
Location
Burbank, California

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