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Verified Reviewer
New Reviewer

Double billing

Bad service once taken over by XFinity Hacking Double billing XFinity is clueless Need better CS Lots and lots of issues

User's recommendation: Get without XFinity.

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ID
#3722331 Review #3722331 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Netflix decided to keep people from pigging back off of someone else account starting with Spanish speaking countries I do not speak Spanish nor live I that part of the world and my account has been hacked twice!! Language changed to Spanish, illegal charges I blame...
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ID
#3722308 Review #3722308 is a subjective opinion of poster.
Location
Hampton, New Hampshire
New Reviewer

Netflix App built in to Samsung TV is not linking.

Nothing has been resolved. Talked to Samsung and Netflix and each said to call the other. Currently Im a ping-pong ball. I believe its a Netflix issue that is beyond customer services purview and I will try and go up ladder to resolve.

User's recommendation: Be careful of Netflix built-in app on Samsung TV’s.

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ID
#3717940 Review #3717940 is a subjective opinion of poster.
Location
Kennesaw, Georgia
Preferred solution
Deliver product or service ordered

New customer

They raised the price three times all of world the highest in monthly rates $25.99 in other countries. Plus they don't have no senior citizens discount and take ur money off ur card without my authorize approval.
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ID
#3714004 Review #3714004 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Just is

Paying for two account need to cancel one of them $$ dont need two accounts please call at (831) 466-**** to resolve this matter
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ID
#3713130 Review #3713130 is a subjective opinion of poster.
Location
Los Gatos, California
Loss
$20
Preferred solution
Full refund
New Reviewer

Hard to talk to customers service when you have issues

Sound keep going out during shows. When I call customer service I need to present a code and call back with it
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ID
#3707807 Review #3707807 is a subjective opinion of poster.
Location
Dothan, Alabama
Preferred solution
Price reduction
New Reviewer

Service not working

Netflix is a horrible corporate garbage streaming service that overcharges and has constant problems and their customer service reps give the same advice every time you call about troubleshooting even though I am a master at their Tech troubleshooting

User's recommendation: There's lots of options out there nowadays I would try a different service.

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ID
#3705383 Review #3705383 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Preferred solution
Price reduction
New Reviewer

208516****

We have not been able to use Netflix for almost 2 weeks ! We are paying to have NO SERVICE! GET WITH WITH IT !
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ID
#3701733 Review #3701733 is a subjective opinion of poster.
Location
Wilder, Idaho
New Reviewer

Go woke go broke

We cut Netflix off along time ago we have 700 members that know 700 more that no 7000 more that no 70,000 more people the things that you were showing on Netflix are horrible your morals dont represent the country and you need to realize that thats why youre going broke the woke *** the transgender *** the negative *** the gay *** the 5% of the world that youre trying to accommodate doesnt pay the bills make sure Im off of your list we are definitely going to make sure that youll understand that we dont want that crap

User's recommendation: Never.

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ID
#3699200 Review #3699200 is a subjective opinion of poster.
Location
Marrero, Louisiana

Can’t access my friggin account. Been with Netflix over 10 years and they can’t find my email

Netflix cant find my email address. How about I cancel the service? Yall losing tens of thousands customers. Woke ye be
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ID
#3696074 Review #3696074 is a subjective opinion of poster.
Location
Lancaster, California

I have no idea

I did not get to talk to a person !!! I tried everything to call and talk to someone who actually has a mouth and talks !!! No luck I will be back in a few weeks when we get our new internet
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ID
#3696036 Review #3696036 is a subjective opinion of poster.
Location
Union City, Tennessee
New Reviewer

Get woke go broke

Ive had Netflix since the days youre sending out dvd to my house. All of the new programming your company has come up with his complete garbage. Youre going to need to do better in the future to stay in business

User's recommendation: Never.

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ID
#3692784 Review #3692784 is a subjective opinion of poster.
Location
Cape Coral, Florida
New Reviewer

Want a call back

Multiple charges for the Same Services in the house hold under Thomas / or Dawn Elko please return my call at (570). 801-3**** to discuss the issue .

User's recommendation: Make sure there is Only (1) charge .

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ID
#3692226 Review #3692226 is a subjective opinion of poster.
Location
Pittston, Pennsylvania
Pros
  • Shows
Cons
  • Not able to finish their great show
  • Taking money twice a month out of my account
  • Charging both of us for the same services
New Reviewer

Charging me extra.

I canceled my subscription a few months ago and theyre still taking 22 dollars a month. I cant get a hold of anyone to talk about getting a refund.

User's recommendation: No recommendations.

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ID
#3691867 Review #3691867 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Lot of content
Cons
  • Money being taking from my acct with no warning
Loss
$44
Preferred solution
Full refund

Excessive price increase

My initial subscription price was 9.95 per month. This cost over time rose to (now) 19,95 monthly. My initial subscription was basically for movies. The few movies now are , at best, bizarre with very. Very strange/odd endings. Appears that the majority of programs now are series with subsequent episodes, after episodes which seems to have never ending follow ups. The subscription price has doubled but the quality has plummeted. AM I BEING PUNISHED FOR BEING A LOYAL CUSTOMER. Thank you but no thanks.

User's recommendation: AVOID.

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ID
#3688370 Review #3688370 is a subjective opinion of poster.
Location
Gary, Indiana

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