Yesenia C Wkr

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Netflix/ max promo

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Netflix/ max promo
I received an email saying I won a year subscription for $2 for Netflix and it sounded kind of sketchy to me so I looked up the information got your phone number got a code and talk to a representative that said there was a scam so I was looking for some type of promotion you guys might have going on but this was not legitimate I save screenshots as well
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Preferred solution: I'd love to get a good deal on a yearly subscription of Netflix for this inconvenience. I'm just very happy I caught this on time and that I was alert enough to know the difference

Thad Whv

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Verified Reviewer

I canceled my service and still getting billed. I got billed twice the same day.

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Netflix - I canceled my service and still getting billed. I got billed twice the same day.
The person I spoke with was pretty snooty. Telling me to calm down when I am calm. I'm charged twice the same day and it was drafted from my account. I think I'm entitled to me heard. It's pretty concerning for me when you have access to my account and can take what you want. It's complete bulls%@t if you ask me!!
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Pros:
  • There are no pros
Cons:
  • Not enough good movies

Preferred solution: Full refund

User's recommendation: I would never recommend Netflix

Manuel P Bvh

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Payments

Netflix - Payments
Why are you guys are still charging me when I cancel last month? The service I need a refund thats unfair. You guys didnt cancel when I did cancel The service
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Loss:
$23

Preferred solution: Full refund

Karamjeet S Mfa

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Verified Buyer
| map-marker Kuwait City, Al Asimah Governorate

Account

Netflix - Account
Netflix - Account - Image 2
I create new account . All tings ok but i fill wrong mail adress .Moreover, bill pay from my acount so how change mail adress
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Anonymous
map-marker Falls Church, Virginia

Wtf!!!!!

Netflix - Wtf!!!!!
Netflex is not loading up and it says, too many people are using my account and upgrade to watch it?!?!? What is that?!?! I pay my fee and why are you blocking me with this bs? Do you want me to cancel your service for good?!?!
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Reiss Fqn

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Verified Reviewer
| map-marker Fort Wayne, Indiana

U keep charging me for a account i dont use

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Netflix - U keep charging me for a account i dont use
I want my *** money back i don't watch this i need my money back ive called a few tomes to get my money back n cancel this but i keep being charger
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Jesus P Hws

Taking money out of my card

Netflix - Taking money out of my card
Need to talk to Customer service taking money out of my account and i dont have Netflix at all so i need to talk to someone ASAP
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Loss:
$25
Cons:
  • None until now

Preferred solution: Full refund

Sleuth86

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Tried to restart my membership and got nailed a much higher price

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Netflix - Tried to restart my membership and got nailed a much higher price
Netflix - Tried to restart my membership and got nailed a much higher price - Image 2

I've been paying Netflix for their service for a good 15 years or more (from when they were only $8.00 per month). Half the time I can't find anything to watch, so I wind up paying them for months of service that I never even watch.

I've cancelled and restarted my membership almost a dozen times because of this, but this last time was the final nail in the coffin. I cancelled the service again because I wasn't watching it (nothing on), but decided to give them one more chance.

I was one day past my expiry date, but now they are trying to charge me almost $7/month more to resume my membership. Not coming back, done with Netflix!

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Pros:
  • Do have some older shows that are worth watching
Cons:
  • I can pay less and get ads in my shows why would i do this
  • Way too many netflix original shows most not worth watching

Preferred solution: Price reduction

User's recommendation: Why would you want to pay for a streaming service that has commercials?

1 comment
Guest

Still pissed

Resolved
Tad Pfx

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Verified Reviewer
| map-marker Toms River, New Jersey

Resolved: To cancel my subscription

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Updated by user May 19, 2024

Company fixed the issue and I have been provided with apology. I called to end my subscription. It will emd 5/24/25

Original review May 11, 2024
I may subscribe again should I miss it too much, but for now I'm o.k. without it. I have seen some great series as well as movies! The quality of the films has no room for improvement!
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User's recommendation: Netflix is a wonderful app to have!

Resolved
Moshe Y Prr

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| map-marker Tel Aviv, Tel Aviv

Resolved: ื”ืœื™ืœื” ืคืชื—ืชื™ ื—ืฉื‘ื•ืŸ ื—ื“ืฉ ื“ืจืš ื”ืื™ื™ืคื•ืŸ, ื’ื ืœื˜ืœื•ื•ื™ื–ื™ื” ืฉืœื™, ื‘ื˜ืœื•ื™ื–ื™ื” ืื ื™ ืœื ืžืฆืœื™ื— ืœื”ืชื—ื‘ืจ, ื‘ืื™ื™ืคื•ืŸ ืื ื™ ืžื—ื•ื‘ืจ

Netflix - ื”ืœื™ืœื” ืคืชื—ืชื™ ื—ืฉื‘ื•ืŸ ื—ื“ืฉ ื“ืจืš ื”ืื™ื™ืคื•ืŸ, ื’ื ืœื˜ืœื•ื•ื™ื–ื™ื” ืฉืœื™, ื‘ื˜ืœื•ื™ื–ื™ื” ืื ื™ ืœื ืžืฆืœื™ื— ืœื”ืชื—ื‘ืจ,...
Netflix - ื”ืœื™ืœื” ืคืชื—ืชื™ ื—ืฉื‘ื•ืŸ ื—ื“ืฉ ื“ืจืš ื”ืื™ื™ืคื•ืŸ, ื’ื ืœื˜ืœื•ื•ื™ื–ื™ื” ืฉืœื™, ื‘ื˜ืœื•ื™ื–ื™ื” ืื ื™ ืœื ืžืฆืœื™ื—... - Image 2
ื”ืœื™ืœื” ื”ื—ืœืคืชื™ ืคืจื˜ื™ ืชืฉืœื•ื, ื”ืชื—ืœืชื™ ื‘ืขื–ืจืช ื”ืฉืœื˜, ื”ื•ืกืคืชื™ ืžืกืคืจ ื˜ืœืคื•ืŸ, ื–ื” ืฉืœื— ืื•ืชื™ ืœืื™ื™ืคื•ืŸ ืœืกื™ื™ื ืคืจื˜ื™ ืชืฉืœื•ื, ืขืฉื™ืชื™ ืืช ื–ื” ื‘ื˜ืœืคื•ืŸ ืื ื™ ืžืฆืœื™ื— ืœืฆืคื•ืช ื‘ื˜ืœื•ื™ื–ื™ื” ืœื ื‘ื‘ืงืฉื” ืฉืžื™ืฉื”ื• ื™ืชืงืฉืจ ื•ื™ืกื‘ื™ืจ ืœื™ ืื ื™ ืœื ืžืฆืœื™ื— ื“ืจืš ื”ืฆืณืื˜
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Brenda O Gsi

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Why they charge me.

Netflix - Why they charge me.
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Netflix - Why they charge me. - Image 3
I see the they charged me 16.99 for I need to know why the charge me to this account if is this coming from you guys o somebody else to I cant call my bank and repot the droid
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Areej A Kza

Canโ€™t reach customer service team

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Netflix - Canโ€™t reach customer service team
Netflix - Canโ€™t reach customer service team - Image 2
I have cancelled my membership long time bavk but still getting charged for it I need someone to call me and resolve my complaint
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Preferred solution: Full refund

Christopher F Xim

Paid my Netflix the 18 and they just took another 24 today the 21st

Paid my Netflix the 18 and they just took another 24 today the 21st
Paid my Netflix the 18 and they just took another 24 today the 21st - Image 2
I just got double charged I paid the 18 of April and its the 21 of April and you took another payment
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Loss:
$25
Pros:
  • Love netflix all the different shows
Cons:
  • This is the first time i got double charged if the matter is resolved

Preferred solution: Full refund

Laree P

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Overcharged membership fee

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Updated by user May 11, 2024

THey do everything they can to be virtually impossible to contact. None of the emails worked. The person I talked to from Customer Service refused to acknowledged that we have been paying for their in American dollars instead of Australian which is a big overcharge,...

Original review May 07, 2024
Hi.
We noticed recently that Netflix has been charging us the USA membership fee.
We live in Australia, and have never been to the USA.
Due to the exchange rate, you have therefore been charging us much more than the quoted membership fee for Australia.
Your records only show our fees for the past year.
All of these except the most recent charge were approximately 44% higher than the quoted Australian fee.
I asked for these over-charges to be repaid.
To date they have not been repaid.
We have been members since 2014. We assume you have been overcharging us for this entire period.
Would you please reimburse our overcharges for the entire period.
If this is not the correct email address, please tell us which one is correct.
Thank you
Laree Joy Porter, and David Andrew Fowler.
0413 42* ***
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Loss:
$500
Pros:
  • Good selection
Cons:
  • Lousy search engine difficult to contact

Preferred solution: Full refund

User's recommendation: Watch the charges

Dale L Vrn

Unexpected charge

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Netflix - Unexpected charge
I'm just started account and paid the 22 something and now 3 days later I am being charged on my card again. For what and if your company has hidden fees you should have put that in the fine printnono
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Loss:
$3
Pros:
  • It has some unique shows that i like but can live without
  • Its basically 23 dollars a month for premium
  • Low monthly payments
Cons:
  • Payment issue
  • Talking to person
  • Better customer service

Preferred solution: Full refund

User's recommendation: Not at this moment