Netflix - When there's no competition, apparently there's no need for consumer service.
When I first opened a Netflix account, when Netflix had competition, I could mail a DVD on Monday and get the next DVD on Wednesday.Now that Netflix pretty well has a monopoly on DVD mail rental, I can mail a DVD on Monday and get the next DVD on Wednesday -- a week later, if I"m lucky.
In addition, the number of DVDs that arrive unplayable seems to be drastically increasing. Some are so dirty that they have to be scrubbed to be played. Others, will not play not matter how much cleaning occurs. Forget getting a hard to find DVD.
They are placed permanently on your wait list.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of netflix account. Netflix needs to read this review and look into the issue (if any) according to poster's claims.