Not resolved

When I used my streaming service for 1st time today I found that the device was limited to 4 hours. So I logged into my account and the billing details showed unlimited streaming.

Then I called Netflix customer service and was told that my streaming was limited to 4 hours and what my account details said were a website error and for $5.99/mth (I was an early adopter) I should not expect unlimited streaming and hung up.

How rude! My view is that if I signed up for a service which was unlimited, it should be unlimited regardless whether it is on an older plan.

Review about: Netflix Account.

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